Best Western Chocolate Inn at the Park

Très bien situé, près des restaurants et dun centre commercial, facile à trouver. A 10 minutes de Hershey Park. Hotel en travaux de rénovation, mais ce n'est pas gênant. Chambre spacieuse et confortable, salle de bains neuve. Literie de très bonne qualité. Petit déjeuner typiquement américain, gaufres, pancakes, œufs, etc. Piscine agréable.

Le service petit déjeuner s'arrête un peu tôt (9h). Problèmes d'internet dans la chambre, il faut aller dans le couloir ou bien descendre au rdc pour avoir une bonne connexion.

Close to amenities, newly renovated on the 5th floor

The pool was slightly slimy and green at certain areas. There was a musty smell in the lobby.

Proximity to Hershey stadium

Was unaware of the construction, wires were exposed our room door had to be reset, room was dirty (construction wise) and alarm was triggered at 830am when workers began. We were not notified and paid full price (399) for a work zone.

That it was close to Hershey park

That there were bugs crawling on the walls the sprinklers still had locks on them like they hadn’t finished installing them. The hall way had holes in the ceiling. The staff was rude to most patrons.

Cleanliness and comfort

Smoke smell

The staff was amazing. I felt horrible for them they are incredibly understaffed and in the middle of a renovation. But they were so sweet and helpful, patient and kind! I really appreciated them.

It was very messy. My shower wasn’t very clean. Our keys didn’t work a couple of times and we didn’t have a tv. They should close and finish their renovations and hire some more staff to help those poor people out.

The breakfast was excellent, and the person who worked on it was very friendly

Overall cleanliness and the staff

An awful lot of property upgrades occurring that cost appearance at present

Location

Under construction with no notice,pool was dirty bath tub was cracked and the toilet rocked