Shephard's Beach Resort

Rosemary was amazing, accommodating, sympathetic, and everything you hope for at a resort. I can’t thank her enough. She was empathetic to our needs and went above and beyond. Thank you!!

The entire experience here was amazing! from check in & check out with with the most amazing women at the front desk to the friendly staff, the cleanliness and amenities. It was so much fun! We went for a friends wedding and I can’t wait to go back in the future.

They double charged my card for our stay. They said they would take care of it but that it might take up to 5 days. Unfortunately that tied up my card for the rest of our vacation but we had other options. When the credit came through, they only credited half of the overcharge. After 4 or 5 phone calls without any of the callbacks that they said they would do, they told us to just dispute the charge with our credit card company which could take up to 90 days. The rooms were fine and the staff while we were there was nice. The elevators are scary and rough. The music is every bit as loud as people say but that’s what they’re known for. The beach is virtually non existent so if you’re looking for a beach vacation, this is not a good option. Probably a good place for spring break or a bachelor party but there are a lot better options for vacationers.

We stayed for 2 days during Thanksgiving week. It was such a great time. We have stayed at Shepard's in the past as a couple but never with our toddlers. The kids loved the pool and looking for shells along the beach. Toni at the front desk was wonderful! She even gave us a beach ball to take home as a memory! We will definitely be back in the future!

Front desk was soo nice and inviting! Especially Erica . We were instantly feeling welcome and sure we made the right choice.

We were very pleasantly surprised with our first visit to Shephard's. 10 out of 10 on all fronts. We loved the beach, the staff, the entertainment area, the cleanliness, the pool, the drinks, and the room. Attention to detail was amazing. Very welcoming people on staff indoors and out. Even though it was freezing cold outside, we still had an amazing time on New Years Eve because of the staff members. Free champagne, great music and a lively atmosphere. We didn't even mind the loud club - from the 5th floor. Had a great time for 3 nights.

Our stay was really good. Hotel is awesome. They redid everything since last time I was here and it’s beautiful. The staff were great. Erica at the front desk is the best!!! She was really nice and put us in a good mood to start everything off. She’s a great face of the hotel!

Shepards has new ownership and management group. They no longer operate or treat their customers the way the former owners always have. They pushed the Lady out at the front desk who had been helping family's enjoy their vacations for years. The New Manager Mallory charged my room with 5 other employees threatening to evict me because I tried communicating concerns with her staff. She does not care that I have parkinsons and that my 10 yr old son had a issue with her 21 yr old employees. She said they were in the right. Most adults managing a hospitality facility would always remove the disrespectful teenager that is working. Rather than evict a 10yr old kid.

Tommy at Shepard's is the single best bartender ever. Bloody Marys were amazing. Treated us well and went the extra mile telling us about the new years event and things to do around.

Shepards is great for couples or family getaway. We come here 3-4 times per year and the stash points are another bonus. Bands daily. Pool, hot tub and ocean in walking distance from the room.