Radisson Hotel St Louis Downtown Convention Center

The staff was very friendly and it was clean.

We did not get our room serviced at all.

The phone didn't work. The TV remote didn't work, The coffee pot didn't work. The A/C didn't work. There was other people's hair in the bathroom. Dirty sheets. Dirty carpet. Rooms hallway and elevator stunk like bad B.O. and the free continental breakfast wasn't free. They said it would cost 40$ per person to eat. And when I complained to the staff about this before and after I checked out they didn't give me any discount or refund. Also they required a 100$ deposit on the room that they said would go back to my card when I check out actually is taking 3-5 business days! Don't stay here! This place is a joke!!

nothing to like.

it is a relic of the covid pandemic era it continues to house homeless and severe drug addicts. Lobby smells of methamphetamine smoke. clerk overwelwed and complained about residents of hotel. it is surrounded on two sides by 30ft walls on deadend street.drugs and peep working the corners out front. it is unsafe. bookings did nothing to assist and charged full price of I week even though I cancelled and left.

Nothing

Lack of safety, the door could been open just by pushing it, went to complain,an employee came to fix it and the next morning same ,could ooen thw room door just by pushing it. The phone was out of the outlet, had to use our cell phones to contact the front desk. TV remote was bot working,had to ask to receive the proper remote as they hide them due to thieves. Going to the front desk to have clean towels, staff taking hours prior to bring some others to finish by letting them on the floor in front of the door

I checked in Friday night 5-22- 26 and the young lady on staff at the front desk Shonon was excellent in helping.

There was no mirrors in the room beside the bathroom.

Hallways smelt like cigarettes, weed, body oder and more. There where ants in our room. Kinda of a weird area. Parking is crappy.

My room was clean upon arrival and is located across the street from the convention center. Management staff was polite and friendly for the most part.

Theotel smelled musty (although room smelled fine). AC did not work on night 1. Thermostat not adjustable once AC worked. no Ice on my floor. 1 Bathroom light was out. Breakfast did not have enough food for guests and no staff there to maintain. Management/staff did not inform us of any issues... ie AC was out for many guests on my floor. I suspect that the location is at the start of renovations; BUT, management should have notified the guests of known issues.