The Inn At Fox Hollow Hotel

Coffee machine and cookies in lounge. Attended a wedding on site so perfect! Heated pool! Reception service was amazing!

Bartender and waitstaff in the afternoon. Checked in at 3ish went to lounge area, ask bartender how she was doing and very flatley said "living the dream" started we wanted to get something to eat but wanted to eat outside. She said she would send someone over, waited 10 min went back inside found waitstaff who said he would be out with menus, waiting another 15 min said person never came. Ended up just going out to get something.

The breakfast is nice and several good options. We love the location.

It's been 6 mos since our last stay. We feel the staff, has seemed to really slip. Call it a lack of interest to just answer a basic question. We lost TV one night and I tried to trouble shoot. Called front desk 5-30-26 around 9:30- 10:00 pm and no one answered. Went downstairs to inquire and the clerk was standing there talking to a check in guest and the phone is just ringing. Finally gets to me and the phone starts ringing and never answers. I told him our problem and he said, no one else has complained, I said ya, because you don't answer the phone. He called the maintance person and was told they are leaving for the night. I came back down 10 min. later to see if we could switch rooms and a lady was now up there and said it was a system wide problem and she was and had been working on it. The original guy who told me I was the only problem, just stood there and said nothing, so I told the woman what he had told me. We also did not like the hallway after parties and the noise at night. It sounded like noon at ball game! Then Sunday morning before 7 am the people down the hall seemed to be having a multiple room, open door family reunion, lots of hollering, cackling, and loud laughter, with god knows how many people. Very inconsiderate. Where was staff or security? This went on over an hour. Sunday morning, at hotel where it seems like the majority of the people, are there for events, some of us, want to get some sleep after a late night.

They would not allow me to drop off my luggage while I attended the church portion of the wedding. I’ve been at hotels the world over and never encountered this. And I called in advance and they said it was no problem. Poor service! N

The place was near all the stores and by the place we needed to visit. This place included breakfast and dinner. That's a pretty big deal in NY

There was no dish soap or paper towels in the room for the dishes.