Pestana Miramar Garden & Ocean Resort

The "superior studio" was in fact just a bog standard bedroom, not a double twin. There was a long delay at check in. The hotel is nice but certainly not worth paying luxury prices for a "studio" for a standard twin pool facing room.

A very characterful property and pretty well equipped for a package holiday. It was very clean, the staff were very pleasant and obliging and the breakfasts were particularly good.

Kaunis puutarha. Siistit tilat,mutta saippuaa ja shampoota tuodaan hot.huoneeseen liian harvoin. Myös pyyhkeet pitäisi vaihtaa useammin.

Ligger i hotelområde med gode bade, trænings, sauna, boblebad og spise faciliteter.

Great holiday, good location although it is a steep initial climb up the hill coming out of centre of Funchal, good standard of hotel with three pools and five restaurants, friendly staff and well maintained gardens

The hotel was waliking distance fromt he centre of Funchal as well as the area where most other hotels were found.There was also a bus to the centre for those who did not like walking! The hotel staff were very helpful n advising about buses. There were also several small restaurants if you did not want to eat in the hotel. We were told we had been upgraded but the room was the one we had booked. We were happy with the siz facilities and cleanliness. All the cleaning staff were lovely. We liked the fact that breakfast was varied and served from 7 - 10am every day - ideal for a holiday. Had indoor and outdorr po9ols (sadly the weather was not warm enough to use the outdoor one)

I received confirmation of my hotel room in February. When I arrived in September I was told that my party was moved to another hotel without explanation. I arrived in the other hotel and it did not have thesuperior suit I had booked. I also had to pay cab fare to go to the other hotel. After checking my room, I went back to the reception desk and asked if this was a mistake. I was informed that it was not their problem and that I would have to contact the original hotel. A couple of days later I walked to the original hotel and was told that I should have gotten the info from my new hotel and that the new hotel would contact me. It never happened. AARP did refund part of my payment but I hope that anyone else file complaints against this hotel. It seems that the British had no problems but Americans certainly were not treated with respect. My brother-in-law and out wives are senior citizens and retired military. We still wonder what we did wrong to deserve this treatment. It cost each of us an additional 800 dollars for meals. AARP did make a partial reimbursement to us when we informed them of the problem

Todella avuliasta väkeä respassa. Monipuolinen aamiainen, hyvät altaat ja mahtava miljöö.

Hotel was very good, the buffet was quite expensive, the other restaurants on site were very good. The grounds were excellent and the staff were first class.Although the Wi-Fi was very poor in the bedrooms, the only place for a good signal strength was at the reecptions!

Goede service, vriendelijk en behulpzaam personeel. Hygiënisch en schooncomplex.