Deluxe INN Augusta

I checked in on a business trip to the promise of free wifi. Despite her patience and persistence, the night clerk was unable to get it up and running for me. I was so desperate to get my pending work done that I bought a new laptop at the Kmart across the street, which also failed to connect. I cancelled my second night's stay and went to another hotel, but the manager still charged me for the second night, which I did not use. Also, the hotel does look nice in pictures, but the room they gave me smelled strongly of stale cigarettes and body odor. There was also an unusual amount of foot traffic in the parking lot, with a few folks just hanging around, asking for cigarettes and such. They seemed like nice enough folks, but between the noise, the smell and getting ripped off, I won't be staying there again.

Went into the room with no lights. Then I had to put the bulbs in my self. After I had light I pulled back the sheets and find little hairs on the pillows and sheets. Go to other bed in the room and pull back the sheets and find black bugs in the bed.

Will never stay at this facility again, and will never recommend this facility to others. Rooms were fair, but walls paper thin, could hear all talk and conversations in adjoining rooms. Couple in next room made "whoppie" all night long, and certainly not a good atmosphere for my 13 year old grandson that accompanied me. No breakfast or not even coffee ready in lobby after 7:00 a.m. Just a very disappointing experience in total. Couldn't sleep all night long do to activities in adjacent room, and feel that I completely wasting my money for that stay. NEVER NEVER AGAIN.