Crowne Plaza Chicago SW - Burr Ridge by IHG

I had stayed overnight a few times for business endeavors. Friendly staff, clean rooms, a great nights sleep accompanied by a refreshing breakfast. Karla was very nice at the front desk. She answered all questions and provided us our amenities while being professional and friendly. I would definitely recommend staying at The Crown Plaza for any sort of stay, long or short.

People were great!

Whirlpool never worked, shower was broken along with lights.

I had a wonderful stay at the Crowne Plaza Hotel. The staff was friendly, professional, and always willing to help. My room was clean, comfortable, and well-maintained, which made my stay very enjoyable. The hotel was quiet, the amenities were great, and the overall atmosphere was welcoming. I truly appreciated the excellent customer service and attention to detail. I would definitely stay here again and highly recommend this hotel to anyone visiting the area. Thank you for making my stay such a pleasant experience!

Rooms were clean and great atmosphere

I had an absolutely wonderful stay at this hotel and would highly recommend it to anyone looking for comfort, cleanliness, and outstanding service. From the moment I arrived, the staff made me feel welcome with their friendly and professional attitude. Check-in was quick and easy, and every employee I encountered throughout my stay was helpful and attentive. The room was spotless, spacious, and beautifully maintained. The bed was incredibly comfortable, providing a great night’s sleep after a long day. I also appreciated the modern amenities, reliable Wi-Fi, and thoughtful touches that made the room feel both luxurious and relaxing. The hotel’s location was another major highlight. It was conveniently located near restaurants, shopping, and local attractions, making it easy to explore the area without spending too much time traveling. Despite being close to everything, the hotel remained quiet and peaceful, creating the perfect environment to unwind. The breakfast exceeded my expectations with a wide variety of fresh and delicious options. The dining area was clean and well organized, and the staff worked hard to ensure everything was stocked and ready for guests. What truly sets this hotel apart is its commitment to customer satisfaction. Every detail seemed carefully considered, and it was clear that guest comfort is a top priority. My experience was exceptional from start to finish, and I will definitely stay here again on future visits. Thank you to the entire team for making my trip so enjoyable and memorable!

Location

Staff, room, quietness, breakfast

Old carpeting and no microwave in rooms