Staybridge Suites Elkhart North, an IHG Hotel

Great room. Only issue was AC blew directly on bed was uncomfortable. Telephone didn’t work.

Overall, room was great and it was a pleasant stay. The couch in the room had a cover that didn't quite fit anymore and there was no in-room coffee, but it was easy enough to go downstairs for the coffee there. Gym was nice and well maintained. Did not have a chance to use the pool, but it looked like it was very well maintained. Would make this my preferred site for any return trips.

Great customer service by all of the hotel staff we came into contact with during our stay! My issue was with the condition of our 2 bedroom suite as noted in the pictures I’m posting. Overall this is a nice hotel, but appropriate updates need to be made accordingly, the rooms need to be inspected on a regular basis. The ironing board was standing up in the room when we arrived, broken & we were told most were in the same condition. We weren’t informed upfront that you had to use the timer on the wall to operate the electric stovetop, 1 of the knobs to operate it was missing & the ice machine in our freezer was not working. We didn’t get to use the pool but it’s pretty small & pretty “plain” in that area. The complimentary breakfast was very good & the attendant Jeremy was very helpful & pleasant. I loved all of the Dove brand products in the bathroom/shower!

Did not have room that we reserved available . Shortage of towels each day . These are family suites and they would put 2 towels in each room. You had to constantly ask for towels. No hand towel rack to hang a towel to hang a towel to dry your hands . Breakfast was not good. Always low stock on food items . No bedding the room for pull out sofa . Nobody was ever at front desk in the morning or early afternoon.

Very clean, nice staff and great breakfast

Awesome happy hour that included food, wine and beer for free.

A piece of shreded chicken had fallen on the floor in the buffet area in the evening and was still there on the floor the next morning. It wasn't under anything, so I was surprised it hadn't been cleaned up

Good

Breakfast was good and Jeremy took care of the guests and was very attentive.

The linen could have been crisper. 24*7 coffee was appreciated.

Room had an odd smell but otherwise was a very pleasant stay.