Knights Inn Berea

Serving just powdered donuts is not sufficient for saying they serve breakfast.

Place needs updated and cleaned up.

The employee seemed like he didn't want to be bothered. The room was not cleaned found empty vodka bottle, beds hard, pillows like postage stamps, door wouldn't close without being slammed and headboard fell off the wall

This place was an ok stop in a pinch

Tv was not working, no hot water, could not connect to wf password wasn't working, had trouble with the heat, and no soap to wash hands.

location

Friendly staff and nearby convenience stores and dining options.

It’s was good

Double charged for the room and the property claimed no responsibility

We were only going to be there for a couple nights, so were fine with a budget motel. However, I still expect cleanliness. There were cigarette ashes where they had been put out in the draws and even cigarette butts in them as well. There was no working phone in our room, it (cord and all) was in the nightstand drawer. Also in the nightstand drawer was our smoke detector, hence no smoke alarm working in our room. We killed several small bugs the one night we were there. The didn't look like bed bugs i don't think, but they were bugs. When starting to get in the shower, there was a cockroach. We woke up to the small fridge leaking lots of water in the floor. I called the desk (on my cellphone) and the man working came to our room. He said his people would be there at 9 and would come fix it. A woman showed up with one of the small jack o lantern halloween buckets and a rag, looked at the water and left...to never return. At this point I asked for a refund for our 2nd night. (we only stayed the first night). I was told the owner would call me that evening. He said he would be at the property at 7pm. He refused to call him for me then (about 930 am) and said he would have him call me. This was almost a week ago, and still no phone call. I understand this is a budget hotel, and did not expect the Hilton. However, cleaning the room thoroughly would have made it much better. The photos online are absolutely deceiving and are nothing like our room was. Never again.