REGENCY INN - CHANNELVIEW

Quiet

Nothing

Location and somebody knock the door at middle of night

Bad language barrier was saying wasn’t booked when I was

Woke up in morning and got feet soaking wet next to bed on carpet

It was so dirty and smelled awful I walked in took a breath looked at the bed which was a 3in foam mattress you buy at Walmart to put on top of your already bought bed to make it more comfortable which was sitting on concrete building blocks and a peace of 1/2 inch plywood, I have a bad back and paid $65 dollars to just turn around and walk out to find another hotel to stay in cuz there was no way I was going to get a good nights sleep in this place and to top it off I’m a hot shot driver, there was nowhere for me to park my truck & trailer the owner wanted me to drive 8 blocks and park my truck and trailer in a different parking lot with $43,000 dollars worth of cargo on it in a place he didn’t own and was a very sketchy and easy spot to steal my load and to make matters worse, he would not refund my money or give me contact information to get a hold of booking.com which is who I booked the hotel through. I will never use booking.com again and I will never go to this place again all I asked for was my money back because I could not stay in the room.

Nothing

The housekeeping or front desk employees stole my wallet that had all mine and my wifes identification information in it.

The location.

Everything was good.

Clean facility, outside and inside.

At the reception desk the staff told they were not sure everything is working properly in the room.