Extended Stay America Suites - Sacramento - Vacaville

We had 2 rooms one was okay and the other was horrible. Everything has changed since the last time we were here. Breakfast is not good anymore. Everything is different now

near restaurants and freeway

bed was small no blankets, a bug was in the room, elevator wasn’t working and i was in the 3rd floor

Overall good experience they provide everything you need to have a comfortable stay and the rooms have kitchens n very comfortable rooms

Nothing.

Dirty. Cockroaches. Things didn’t work. Staff was rude. My car got broken into. Terrible experience.

Unfortunately, I don’t usually like to provide negative feedback. 1st when arriving to the hotel I was told “Just a reminder the elevator is out of service” well I was never informed in the 1st place that the elevator was working when making my reservation. The property does accommodate guest with pets which I’m not opposed to. However, the walkways outside of the facility had animal feces that apparently had been there for a while. Inside of the property could’ve been cleaner. Don’t make reservations at this hotel thinking the complementary breakfast is anymore than coffee and hot water to make tea. I stayed 2 nights and the room wasn’t cleaned which was okay but when calling the front desk letting them know I needed additional towels, hand towels and wash cloths I was told to go to the front desk and they would be provided. Needless to say I won’t be staying at this property again while in Vacaville.

The elevator was broken for over two weeks. There were cockroaches in the rooms. Staff was not helpful

Bathroom door handle broken. Rooms keys demagnetise very easily -had new room key made 3 times.