Extended Stay America Suites - Sacramento - Vacaville

Smelled horrible. Although the staff was professional, the rooms were disgusting and people were extremely loud and smoking like crazy out front. I had to switch out my room it was so gross

The staff was very nice and welcoming

The hotel itself just wasn’t clean, there were bugs throughout the room

location was further from central area

breakfast, was a muffin and/or coffee and tea. Nothing fresh was offered. Cupboards did not contain even a paper plate or a fork. Window faced part of the parking lot that any car passenger could look into room. Recliner chair did not work. It just seemed sad and old, hallway was lit but was still very dark.

I woke up to a roach in my bed.

Horrible horrible... you pay for extended stay, i had my groceries, but they had absolutely NO DISHWARE...TV the people were blue, NO maintenance, and ONLY ONE housekeeping... REALLY!! I checked out the same day N you all refuse to give me a refund for staying only 15 mins. NEVER AGAIN..HORRIBLE

Property did not exactly match the description. The rooms were dark and gloomy, seems hallways were half lit. The shower head restricted the water flow to a mist. On our third night there was a service person at the front desk asking for identification and re-registration for our room as she stated “per policy” but once we asked to speak to her manager she went back to actually helping us. Of the three room keys we had only one worked by the last day of our stay. Definitely never staying at this location ever again and recommends others avoid if possible. There were 2 other service personnel which were amazing but that is not enough for us to recommend others experience what we did.