Residence Inn by Marriott St Louis Airport

The man at the desk that checked us in was amazing. He was there at all times of day with a smile on his face and a pleasant greeting.

Overall it was good. It was just a one night stay and no real issues.

The staff at this location are amazing. The only things about the hotel that bring the rating down are mechanics of the room. I've never been in a hotel that didn't have an exhaust in the bathroom, that was odd. The bathroom door had a lock, but it didn't actually lock the door. The thermostat in the bedroom didn't bring the temperature down. The living room was very comfortable, but I'm not going to sleep on the pull out couch. If it weren't for the fan in the bedroom, the bedroom would've been too hot.

Upon checking in, they messed it up and left me with no money the whole weekend when checking out on Sunday they couldn’t even check me out because they don’t have what they need so my entire weekend was ruining because of their mistake from the beginning and witch the room was already paid for And they charge my card three times for the room that have been paid for in March

Wi-fi should be upgraded to this century. Staff was very friendly and helpful.

Nice

This was my 3rd night in a row staying at a Residence Inn while I drove from AZ to MI. This room had a dated and worn look/feel to it compared to the other two locations I stayed. Definitely needs improvment and refurbishment. Other than the refridgerator, everything else was old and dated.

Overall location and facilities were good

Not so good afternoon

The hotel is out dated, musty, and the mattresses were worse than blow up mattresses. Creaky, flimsy and thin. The property says pool but it was under construction. Not worth the price at all