Ibis Styles Barcelona Sant Joan Despi

Very good hotel for a night. We have been there for a business trip. They kindly helped us with lunch boxes instead of normal breakfast, ordered a taxi. Nearby there is a supermarket. The rooms are generally clean, in one room only the bathroom was not cleaned properly. Also it is quite a long distance to the nearest underground station if you are planning to use it.

The stuff is friendly and helpful. We passed 3 days here with children. We loved it.

Construction every were bathroom was full of mold no snack or waters in the fridge it was a ghost town the pool wasn’t open nothing was available to use

Wonderful

Staff very friendly specially Luis and Erika

Xx

We stayed at this hotel for a short break considering the price we paid we were blown away by the recently renovated rooms, they are gorgeous, massive TV comfy beds and lovely showers, staff also welcoming and kind, and there is a supermarket just across the road. Only thing is it is around a 30 minute journey away from the centre using public transport but the metro and trams are brilliant and very useful. I highly recommend to stay here.

I think the biggest problem is the staff, guests are willing to accept a lot of problems if at least the staff talks to you with a smile or some respect. We stayed here for 5 nights and I don't remember a single staff who spoke to my family with a smile or with cooperation. In fact, every single time the staff seemed to behave like our existence was hugely inconvenient to them. Rooms are OK-sized, but amenities are really lacking, we got a free water bottle on only two of the 5 nights we stayed here, after which we were simply told to buy it. Breakfast is mediocre and with no variation from one day to the next. Phones to the front desk are not picked up at night, so it is not really a 24 hour front desk. But the biggest problem is definitely the rude and unwelcoming staff, I have travelled all over the world and it was one of my worst experiences. Also, the location is far from city center and not much to do in the local area. Overall 0/5.

I stay in hotels of this chain all the time, in different countries and cities. But this is the first time I encountered such a terrible room. Not only the towels were all stained and in general the room was old and dirty, but instead of a bed there were just boards. It was not even possible to sit on it - the mattress fell to the floor. I almost fell down several times. I did not have the opportunity and strength to contact the hotel administration when I stayed there. But after I left, I tried several times to contact the hotel and somehow solve this issue. But my complaints were simply ignored. I don't recommend it to anyone. 170€ were wasted.

Alles OK, danke