Pestana Alvor Praia Beach & Golf Hotel

The hotel is lovely, very close to the beach with a lift or stair access. The views are gorgeous. Spa facilities are good, steam room not the best, wasn't working one day. Staff very helpful - kitchen staff not the best. I have a nut allergy and asked for help with which dishes contained nuts. Was told I could eat everything, though it was obvious there were nuts in at least 4 of the dishes. Quite worrying. Would go back but would not use the restaurant. Magic Spa have some good treatments and also give you 20% off with the voucher you are given at check in. Wi-Fi has good signal. Crazy golf isnt the best, metal course and very bouncy balls, we were chasing balls all over, lost a couple over the cliff edge and gave up, haha!! Restaurant at the beach just outside the hotel is nice, and ideal to watch the sunset. We preferred to walk the boardwalk into Alvor and eat in the restaurants there. Lots of fish dishes to choose from.

Comfortable room, great breakfast, spacious hotel, great pool and right on a beautiful beach

Beautiful and excellent location. The service needs improvement: at breakfast we had to ask for tea 4 times (different waiters and even the manager) before finally getting it after 30 minutes.

the view from the hotel is beautiful but that’s the only thing really giving this 5 stars. Staff at the pool bar didn’t want to serve you or bring drinks over before you’d finished your meal. We weren’t told where breakfast was, how to connect to the WiFi or really have a proper intro to anything in the hotel. The breakfast was nice, but what you expect from a buffet breakfast. Rooms are a good size, but the toiletries weren’t 5 star, (even though I had brought my own just in case) only shampoo was given, no conditioner. No iron in the room so had to wait for this to be brought up. Plug adapters were offered as part of the room service, however when I asked for one I was told “we do not have any at this time”. I have stayed in 5 star hotels before and received much better service overall.

Bath tub could be cleaner.

Great location and view. They make you wait until 3 pm to get your room even with empty rooms, mold in the bathroom, reserved a special dinner and they changed the menu so we went to the buffet. 5 star fees but no where near that level of quality

This has to be one of the best hotel I have stayed at. However, much of the clientele are quite elderly

The ‘cafetrria’ food was sub standard and the general atmosphere was like a retrement village. Beautiful spot, but the Altantico Restaurant on the beach (not part of the hotel) saved the day with their amazing service and food.

This hotel is fabulous. The staff have been outstanding thank you

Not clean enough. Staff in restuarant not dynamic slow and uninterested