SureStay Plus Hotel by Best Western Mammoth Lakes

Good location across from bus stop and restaurants, clean rooms (on the smaller side though), good facilities, standard breakfast. Would stay again.

Good value, good location

The room was small, but nice. Appeared to be recently updated with a modern look and feel. Definitely a good value compared to other places in Mammoth Lakes.

The outside of the building, parking lots, etc. were not well maintained.

The breakfast was great. The room was OK for a 1-night stopover during a long drive between destinations. I would stay here if unable to reserve another location. The beds were comfortable. The staff listened to my concerns and made notes to take action.

The coffee filter holder did not fit in the coffee maker, which I was told the manufacturer does not have replacement filter holders to fit the original coffee maker. Guests or cleaning staff kept throwing the originals away. I made a suggestion for something else. The shower doors slid open while taking a shower. They made note of it and will have it checked. The door to the bathroom slid open unexpectedly due to the age and levelness of the building. The rooms are long and narrow making it difficult for multiple people to move around. One end of the room has the sofa and a bigger area than the area around the beds. There is no Netflix nor Prime on the TV due to past guests not signing out of their accounts before leaving.

Clean especially the hot tub without an overpowering amount of chemicals.. Decent breakfast. Bed quite comfortable. Evening front desk host was lovely, helpful and professional. Heat/air exceptional

Found most of the staff unfriendly or didn’t understand English. Needed to ask a question one morning and the front desk was too busy speaking with a cleaning lady to bother to stop and ask if I could be helped. No one smiles or says hello or good morning. Almost as if I was being tolerated. Cleaning lady asked if I was checking out. Very unprofessional. I was making trips to my car and she didn’t understand what I was saying. Very thin walls.

location