Comfort Inn near Frost Bank Center

The breakfast 🥣

The staff

Breakfast was good. Appreciate the free breakfast. Bed was comfortable. I forgot my fan ao I didn’t sleep very well for that reason not hotels fault but requested one and I guess this hotel doesn’t offer them. The fan in room ac unit didn’t work great but I survived.

I booked room online through booking.com. I booked two beds, had 3 people in room. Once I got to hotel I was charged an extra 25$ for the second bed which I didn’t understand. The booking I paid for said two beds. I also had a dog. Saw the $25 charges online but once got to property also a $100 deposit. Need to update on website. Also we had a cargo trailer we were hauling and someone attempted to break in to it over night thankfully they were not able to get in, but appears to have caused minor damage to the door. We parked under a light and it looked like the light had somehow been tampered with as well. The light had two lights and one was out.

Rooms are always super clean and hotel always well maintained.. the only thing this time was there was some damage to doors and made it look unkept.. i have never had a room like that when i have stayed here. Yet because i enjoy the stay here i did not complain. I was there to be with my brother being in the hospital and thats all that mattered. Hope they can fix that.. but will stay there again with no problem.. thanks for all you do.

Good customer service. Nice stay. Slept great.

Close to freeway

1. Toilet seat stain and dirty 2. Window curtains mechanic grease stain and dirty. 3. Morning snack… definitely not anything close to a breakfast 4. Worst experience checking in. Staff at counter asked for credit card and identification. Check in clerk walked too back to make a copy of my credit card and id. I went off when I spotted the copy in her hand. I had her ripped the copy up in front of me. I didn’t feel comfortable with that situation. Who does that? Overall I was to tired to go looking for another hotel

First room we was hot and smelled like old dampness. When we turn on the littles there was a lot of mold on the curtains, drapes, lampshades and a unit. Just mold everywhere. Second room also just not as bad as the first one. The attendant was taken pictures of me id and credit card, not sure if that is standard procedure.

Only parking could be better