Comfort Inn near Frost Bank Center

Upon arrival, everything seemed fine. However, the following day I requested room service and was told they were short-staffed and unable to assist. I asked for clean towels and was only given two out of four, as they claimed they didn’t have enough available. The breakfast was also very disappointing — the coffee and juices were extremely watered down and lacked any flavor. Additionally, the back door of the hotel was always left open. The key access was not working, meaning anyone could enter without a key, which felt very unsafe. Unfortunately, I would not stay here again and definitely do not recommend this hotel.

Great professional clean service

Awesome

AC didn’t work properly. Our non smoking room smelt like cigarette smoke. It was dirty.

Pros: The room was large. Bigger than most rooms by far. However, I rented a king suite. Also, reasonably priced. Con: door looked like it had been kicked open previously. Also vending machine had a big hole in it like someone cut a hole to steal the money.

There were roaches climbing the walls and on the baled the first room they put me in then they put me in another room and I requested to speak to the manager and she said he isn't coming. Like the worst stay in my life. Do not advise

Air Unit not work correctly stayed at 44* and front door looked like someone had tried to break in to unit.