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9.2 / 10 Guest Rating

The Capri Inn

955 7th Avenue South, Naples, us

The Capri Inn - main view

About the Property

Luxurious Stay in the Heart of Naples

Heated Outdoor Pool: Take a refreshing dip in the heated outdoor pool and soak up the sun in style.

Elegant Rooms with Modern Amenities: Experience comfort and convenience in our classical rooms equipped with a flat-screen cable TV, coffee-making facilities, and a desk. Upgrade to a room with a balcony or terrace for a touch of luxury.

Delightful Dining and Lounge Experience: Start your day with an a la carte continental breakfast at the lobby lounge and enjoy a full coffee bar in the morning. Unwind in the evening with a selection of wine or beer.

Ready to experience the charm of Trianon Old Naples? Book your stay now and make unforgettable memories.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

An early departure fee will be charged, if applicable. Contact hotel for more details. Please note that bookings for more than 4 rooms are considered as group bookings. Pet fee of $100 per night charges applies for guests traveling with pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional574 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness8.6
Service9.6
Location10.0
Room Quality9.6
Amenities9.1
Value for Money9.1
Food and Beverage8.1
Overall Experience9.6

Select topics to read reviews

A
anndU8109TV
Verified booking
Family
Standard Room
Stayed in Jun 4, 2026

"The cottage is the best!!"

10.0

The cottage is amazing! I could live in that cottage. So wonderful!! I’m coming back to rent out the cottage.

Helpful?
S
shelbyo220
Verified booking
Couples
Standard Room
Stayed in Apr 8, 2026

"Disorganized Service, Missing Item, and No Follow-Through — Not Worth the Price"

2.0

I have not left a negative review of a hotel before, but our experience at the Capri Inn was extremely disappointing, especially given the price point and “boutique hotel” branding. We stayed one night and checked out via the hotel’s text system. Not only did I not receive a bill as promised, I had to follow up myself the next day after emailing to complain. A properly run hotel would have a final bill issued the day of checkout without requiring the guest to chase it down. We also accidentally left my husband’s jacket hanging in the closet. What followed was a frustrating and poorly managed experience that exposed major gaps in their operations. When we realized it was missing the evening we checked out, I called the front desk. The agent could not locate it and told me housekeeping does not notify the front desk or management when items are found—they are simply placed in lost and found. He checked and did not see it. No one offered to escalate the issue or have a manager contact me, as there was not a supervisor on floor that evening. A hotel not having a manager on site the Sunday evening of Easter weekend is poor planning. I was told there would not be a supervisor or manager available until noon on Monday, also poor planning. As a result, I spent the evening believing the jacket had been stolen. Only after I tracked down a supervisor’s email and contacted both the supervisor and General Manager, McKenzie Van Essen, did I receive a response the next morning stating the jacket had been found in lost and found. This directly contradicted what I had been told the night before. The explanation of their policy was equally concerning. I was first told guests are not notified when items are found. Then I was told that “high-value” items might be reported—an unclear and subjective standard that raises more questions than it answers. I was required to pay $35 to have the jacket shipped back to me, despite the hotel’s mishandling of the situation and lack of communication. I was also told by the supervisor that a manager (Matthew) would be calling me and that a $50 credit would be issued to my card for the experience. Neither of those things happened. To date, I have not received a call, nor has the credit been applied. Beyond the lost item issue, the room itself had multiple maintenance problems and general signs of wear and lack of upkeep Other frustrations included unclear parking instructions (we ended up squeezed into a tight spot against a bush) and a “view” from the balcony that overlooked another building and the parking lot—not what is suggested in the hotel’s marketing. In total, we paid over $560 for the room plus additional shipping cost for the jacket, only to receive inconsistent service, no follow-through, and a complete lack of accountability. Between having to chase down my bill, spending an evening thinking a personal item had been stolen, and receiving no follow-through from management, this experience fell far below expectations. This is not the level of service one expects from a boutique hotel.

Helpful?
H
hasian15PHOENIXVILLE, PENNSYLVANIA
Verified booking
Couples
Standard Room
Stayed in Mar 26, 2026

"Last Minute Anniversary Get Away!"

10.0

We made a last minute reservation for the Capri Inn. It was a stellar experience from the moment we stepped into the inn to when we left for the airport. The welcome champagne was appreciated after a long drive from Orlando. We came to Naples to see our son play in a lacrosse game and celebrated our Anniversary. They gave us a nice bottle of wine to celebrate. The extra amenities were apart of the resort fee. We rode bikes, had a shuttle take us to the beach and provide chairs, towels & an umbrella. The continental breakfast was pleasant. The staff were friendly, helpful and very social. Lastly, the location was fantastic. We could walk to the shops & restaurants on 5th Ave. Overall a wonderful stay. We would definitely return.

Helpful?
S
stevenrS2813GC
Verified booking
Couples
Standard Room
Stayed in Mar 11, 2026

"The Capri Inn Naples."

2.0

Awful. No AC, had to move rooms. loud traffic noise as the Inn is on a main road. Disrespectful Management could care less.

Helpful?
J
JaneusUS
Verified booking
couple
Standard Room
Stayed in Mar 4, 2026

"Exceptional"

10.0
Helpful?
A
AugustobrBR
Verified booking
couple
Standard Room
Stayed in Mar 4, 2026

"Excelente"

10.0

Tudo

Nada

Helpful?
A
AndreasdeDE
Verified booking
family_with_children
Standard Room
Stayed in Mar 1, 2026

"Excellent"

8.0
Helpful?
K
KathleenusUS
Verified booking
couple
Standard Room
Stayed in Feb 28, 2026

"Nice stay in heart of Naples"

8.0

Breakfast was decent. Location was awesome - quite yet convenient to Fifth. Rooms good sized, clean, nice bathrooms. Pretty property seems well kept.

Waited nearly 45min for shuttle pick up at beach - had to call twice. Parking impossible when trying to go to local beach on own

Helpful?
R
RonenilIL
Verified booking
couple
Standard Room
Stayed in Feb 27, 2026

"Excellent hotel."

10.0

Everything

Helpful?
W
WilliamusUS
Verified booking
couple
Standard Room
Stayed in Feb 25, 2026

"King suite wonderful though pricey. Hotel seems overwhelmed."

7.0

The king suite was fantastic. Larger than expected, incredibly comfortable, with 2 bathrooms. The building is lovely, in an upscale neighborhood, and within walking distance of some commercial.

They are short on staff leading to some service issues. The resort fee is unnecessary, including things like bottled water and self-parking, which should be part of what is offered by any hotel.

Helpful?