The Alpenhof

Staff was wonderful. Room was comfortable. Carpet was a bit worn and stained. Great live entertainment at the bar. Was expensive compared to other places we have stayed.

Charming

There was coffee and ice water in the lobby. The receptionists were friendly and helpful. The bed was comfortable and sheets clean. The bathroom was clean (shower, sink, toilets).

The hotel is in need of an upgrade, carpets are worn and dingy, rooms lack adequate outlets (power strips are being used to substitute), It is obviously an old hotel, but has a lot of potential to be a charming location.

We stayed in a king size room mid Sept. room was clean. Bed was comfortable enough. Everything is dated. Rugs need to be replaced. Extension cords running around room for wall ac unit and lamps. Shower head was so low that I need to practically do a back bend to rinse my hair. Elevator was tiny and slow. Very limited tv. Overall okay and clean but overpriced for how dated the place is.

I didn't relaing that most of the amenities would not be available when I booked. The on site bar & restaurant we closed. The pool and hot tub were filthy. They charged full price without advertized amenities. Had I known, I would have booked elsewhere.

It is a very charming lodge from outside but very old inside, needs renovation: carpet and furniture need to be changed, rooms are very dark, need more lights. We had a family suite where only one TV out of 3 was working. Front desk representatives are friendly but not helpful. Window repair with drilling started in the morning we were leaving without any notifications, we could not sleep.

We had a two bedroom two bathroom suite! SWEET! And an area with a microwave and dining table. It had so much personality! A bit hard to find in amongst the village. The next morning, We walked to the aerial tram which was FANTASTIC including waffles up in the sky! Good times.

Staff was very accommodating.

Old and outdated facilities. No convenient place to plug in devices. Toilet barely flushed. Outrageously overpriced and I have no idea what the resort fee was for. I did like the hand soap and lotion in the bathroom.

I like to be kind in my reviews but Alpenhof seriously needs to upgrade its rooms. I have never seen carpet as disgusting as it was in our room. The decor and the bathroom are very outdated. We had a balcony room but no table or chairs on the balcony. Most of the restaurants and bars at Alpenhof were closed. I paid a lot of money for this stay and expected a luxury room. It was not luxurious in the least. Would not recommend this hotel.