Fairfield Inn & Suites Columbia Downtown

Clean and elegant.

Nothing.

The location was close to USC and Five Points which was what we needed.

We often stay at Fairfield and this one fell short. The staff was poorly trained and somewhat surly upon check-in. When we asked if we could be located in a different room due to noise (before we settled in), they denied us saying they were full which didn’t appear to be true. The next morning, someone spilled a good deal of liquid across the elevator floor (a slip hazard), and the front desk said they’d take care of it when housekeeping arrived later. This is not a priority? The room looked worn with punctures in the leather arm chair (the sharp object under the desk being another hazard for guests). The breakfast was minimal, but okay. It was disappointing that they didn’t have coffee or tea available in the afternoon and evening, which we’ve normally gotten at other Fairfield hotels. The rooms need better soundproofing. We could see daylight under the door to the hallway, and we were kept up in the evening by the noise of trucks revving engines outside our window on the busy highway. We won’t be returning to that location in Columbia and hope to be reassured of the quality and value if we ever choose another Fairfield by Marriott somewhere else.

The check in was efficient and courteouse.

The shower leaked onto the bathroom floor, and the coffee pot did not work.

Easy access to places to eat

On a busy corner lots of traffic

Breakfast was hot, plentiful, tasted good and had good availability times. The room was clean and had plenty of counter space, a microwave, a desk, good closet space. Tv and streaming options were good.

The room was not ready on time. 4 hours later when I did check in (after the event I arrived in town for ended) I was told other rooms had still not been cleaned and people were being turned away. It took me a LONG time to figure out how to turn the bedside lamps off (they were on when I arrived in the room). It was a very discrete switch which could have been noted by a bedside card so I didnt waste 10 min feeling like an idiot who couldnt turn off a lamp.

Breakfast was delicious 😋 The Room Nice definitely appreciated and relished the room.

No Complaints.. But my phone did not work in my room.. Room 403

Breakfast was very basic and could have been better.