Fairfield Inn & Suites Columbia Downtown

Great location. Front desk staff very friendly. Road noise is pretty loud. I requested a room not on the highway side but they could not honor request. Housekeeping is awful. Room was ok but bathroom not great. Other people’s food in refrigerator, Hair in shower, dirty floor, something all down the front of vanity I’m hoping was just dark make-up. No ventilation so it steams up even with a cold shower. You have to request housekeeping, which I did and still had to go to the front desk for towels and washcloths. One of the days the beds were half made 1/2 of our dirty towels left and no clean towels.

Staff is excellent! Comfy bed.

Lousy, old, dirt

Proximity to downtown.

They still have an incidental hold on my credit card and no feedback as to why

Location and price met my needs,

We arrived on Wednesday, August 6 early and we try to see if we maybe could’ve checked in the front lady told us that we couldn’t because there was no rooms available. The parking lot was empty probably at most five cars so I just didn’t understand, that’s fine we left and came back About four hours later. The second person at the front desk was really nice and accommodate us on all the issues we had. with the first room where the AC unit was located had a puddle of water so they switches to a second room and the second room The bathroom sink was clogged and when we reported it there was no Maintenance personnel available. The room was muggy. The floor felt sticky and dirty. And there was also a crack on the shower wall. Unfortunately I didn’t capture the gentleman‘s name. He was extremely nice and the cleaning lady was also very nice and Ava the last person we talk to. She was extremely helpful very nice and polite, but the first lady in the front was not very nice or accommodating.

It's a good hotel for the budget and location. The staff is nice.