DoubleTree by Hilton Tulsa Downtown

Pour le prix ont s'attend a mieux

La salle de bain

We were rushed during check in because the clerk made it very clear she was more interested in trying to make a date with one of the guests who came into the lobby than she was in getting my husband and myself registered. Can you imagine my surprise when she jerked my credit card out of my hand and told me if we wanted to park it was going to cost 50.00 and then said she hoped we wanted parking since she had just charged us for it. She gave us one key and said bye, leaned across the counter and went back to her conversation. Our room was beautiful. But no hot water in the morning for showers

If you’re going to a concert at BOK this location is great! LONG wait to check in. LONG wait for the elevator (bc of the concert). Staff was pleasant to except one. Clean and nice.

After the concert we walked back and were going to finish watching a softball game for the World Series. There were clearly people in there, even people after us and the bartender was very rude saying they were closing. She proceeded to help other people, even giving them just water.

Location and shuttle to the concert

I was given the wrong room. A guest entered my room at 11:15 at night that knew my name. It was terrifying. While my daughter was sleeping I had to go down to the front desk to try and rectify the issue. The line for check-in was like entering an amazement park.

I liked the proximity to BOK.

Having to wait over an hour to check in. Unable to use app to check to avoid the hour wait. Having long wait times for elevators due to number of people in the building. The hotel gave away my 2 queen bed for a king bed…. There were 2 adults and 2 children

Location and staff friendliness

It was close to the BOK Center, which is why we booked it.

The line was extremely long to check in. The digital key system was not working even though I checked in on the app. The hotel did not have one of my two rooms ready when we arrived at 5 (check in was 4) which caused an issue with my party of 8 being able to get ready for a concert. I would NOT suggest booking through booking.com because now Hilton is saying they can’t even issue me a refund since I booked 3rd party.

The staff eas exceptional considering the large crowd. Breakfast was yummy and there was a large selection. The shuttle to the BOK center helped and the driver was friendly.

Nothing! All went well!

The location was great and the room was clean and inviting. The staff was awesome sands thank you for the yummy cookie! 😆

One small problem. The faucet in the tub would not turn completely off. There was a slight streaming of water. Was not aware that I had to pay for parking per day.