Fairfield Inn and Suites by Marriott Winston Salem/Hanes

Convenient to downtown, the mall, the hospital and local attractions. Quiet location with large parking area. Friendly and competent front desk staff. Clean room, in fact, the whole building was clean. Beds were comfortable and hot water came out of the shower. Continental style breakfast is available daily. Price is included in the room cost.

Good location

MOLD ALL IN THE BATHROOM ON THE CEILING! PLUS THEY CHARGED EXTRA $20 FOR 2 ADULT WOMEN/SISTER WHO WERE IN THE ROOM LESS THAN 12 HOURS...TRAVELING FOR SCHOOL. NOT HAPPY!

We have stayed at this hotel numerous times on our way to OBX. Our last stay was Friday, May 8. No problems with the room. Several days after leaving I became aware that I left my zip up hoodie in my room. My wife called and talked to an employee, describing the lost item. The employee said they hat the sweat shirt at the hotel and would hold it. We went to pick it up Saturday afternoon, May16. The sweat shirt they offered me was not the one that I had left behind. It was a very busy check-in time and an employee trainee was gracious enough to take my information and told me that they would check some more and she would notify the manager, who was coming on duty shortly. She assured me the manager would be in touch with me in the next day or two, Monday at the latest. I left my phone number and email address. It is now May 26 and I have had no feedback from the hotel

The cleanliness.

The breakfast, mainly sausage and egg packets. Beagle was and cream cheese was ok.

We were in Winston-Salem for personal business, spending one night at this hotel. We have stayed here previously at least twice before over the last few years. This was our 1st time bringing a dog. There is a one-time $75 pet fee, plus the tax on this fee (this tax is roughly double the regular sales tax in North Carolina; it was about $10, so the real cost of having a dog spend the night at this facility is about $85). We had 2 rooms, one was a suite and the other room, which was the one which allowed dogs, was a regular room. The suite was nice. The hotel is fairly clean, but overall basically your standard Fairfield Inn. This swimming pool was closed until Memorial Day, so that was not available to us. There is a gym, but we did not use it. Breakfast was fine, they had a selection of hot and cold foods. There was a pretty good selection of cold cereal, pre-packaged. There was also a nice assortment of fresh fruit. The staff is helpful. There were a couple of issues where the front desk staff was fairly slow, but they were still polite and friendly. Prices were high this time around, we attribute it to being graduation season in the Winston-Salem area (the hotel was supposedly fully booked for the night that we spent there).

Just to give you guys a brief update on how wonderful this Fairfield Inn is the general manager Jennifer, very professional, the whole front desk, staff professional the housekeepers the breakfast lady everything about this hotel is wonderful if I could give it 10 stars, I will give it 10 stars but this is a wonderful hotel. You don’t have to worry about bugs. You don’t have to worry about loudness. It’s a wonderful wonderful place.

Staff was amazing The evening cookies were a surprise

Autumn checked us in and was thorough and went above and beyond in her hospitality and kindness. Really appreciated the warm welcome.