Residence Inn Southington

Stayed four nights in mid-January and was disappointed. Two nights were affected by marijuana/cigarette smoke coming through the bathroom vent. It was strong enough that I had to sleep with the window open in ~10°F weather. The issue was reported but not resolved. Housekeeping was never provided despite multiple requests. I was later told I had declined service, which is not accurate. Breakfast ran out early on two mornings and was not replenished. The property also advertised an evening social hour, but I was told it is no longer offered. The hotel feels dated and below typical Marriott standards. Costco did provide a partial refund, which I appreciated. I would not stay here again. The property feels dated and below typical Marriott standards. To Costco’s credit, they reviewed my complaint and provided a partial refund. Based on my experience, this was one of the poorer hotel stays I have had, and I would not return.

What a nasty hotel in need of a major facelift. It took forever to check in, and then my lock was broken, and the guy let me in, but couldn’t let me use my key and then they have to get a guy to come in to fix the lock in the morning, which meant I had to participate so many wrapping at my door early in the morning Wen, I just wanted to sl

I stayed at the hotel one night in one room and I got charged for two rooms. When I canceled the otger room. Not cool for a single mom with two children 😕

Nothing

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I didn't care for the bed which appeared to be a full size and the mattress was to firm for my likening.