Residence Inn Southington

Good

Nothing

If I could give a zero, this place would get it. I booked a reservation and paid for 2 months ago, flying in from Florida for the holidays. We didn’t land until 10 pm and then drive 45 minutes to the hotel only to find out that they didn’t have a room for me but did verify the reservation. They came up with zero solutions and just said that they are sorry. Being a Bonvoy member and a credit card holder of Marriott I find this completely unacceptable. They could of emailed me or called me being that they have all my information but that didn’t happen. OOOR CUSTOMER SERVICE SKILLS and I will make sure Corporate is notified

It was very goood

Nothing we liked everything and enjoyed are stay

Sofa tears, tables with worn through veneer…. Pets barking at all hours. Suspect in some capacity subsidized housing for migrants based on foul cooking odors and or chemical processing that tripped off fire alarms and required late night evacuation of the property. Rude management inattentive to fundamental supervision of their hallways. DO NOT STOP… just keep driving. We stay often in the area and the options north of I-84 are: newer, cleaner and 5-10db levels quieter. Traumatic experience, I would not stay here again if it was free.

I liked that the location within walking distance to Cadillac ranch

Spent extra money to get a room with a hot tub, but the hottub did not work, and no compensation was offered

L’emplacement

Tellement désapointé cela faisait près de 10 ans que je n’avais pas séjourné à cette hôtel et je vais à cette ville 2x par année mais manque entretien salle et odeur ark