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7.8 / 10 Guest Rating

Quality Inn & Suites Benton Harbor - St. Joseph

1598 Mall Drive, Benton Harbor, Michigan, 49022, Benton Harbor, US

Quality Inn & Suites Benton Harbor - St. Joseph - main view

About the Property

Top Amenities and Features
Enjoy the convenience of a 24-hour fitness center and complimentary Wi-Fi during your stay.

Daily Continental Breakfast
Start your day right with our complimentary continental breakfast served every morning.

Convenient Location
Located just a short drive from various attractions like Lake Michigan and Silver Beach, and in close proximity to Intercare Community Health Network.
Experience comfort and convenience at Quality Inn & Suites!

Facilities & Amenities

Free breakfast
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Continental breakfast
Wheelchair accessible
Golfing nearby
Television in common areas
Free breakfast
Snowmobiling nearby

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Children stay free when occupying the parent or guardian's room, using existing bedding.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good165 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the convenient location.

Categories

Cleanliness6.2
Service9.7
Location8.7
Room Quality7.2
Amenities7.2
Value for Money8.1
Food and Beverage7.2
Overall Experience8.2

Select topics to read reviews

R
Rosa
Verified booking
partner
Standard Room
Stayed in Oct 7, 2025

"Excellent"

8.0

Good stay. No issues

Helpful?
G
George
Verified booking
Standard Room
Stayed in Oct 5, 2025

"Good"

4.0

Room smelled like cigarettes and the fire alarm was broken

Helpful?
K
Kelli
Verified booking
family
Standard Room
Stayed in Sep 29, 2025

"Excellent"

8.0

Walked in to broken TV remote with TV volume on. Fixed promptly but friendly desk clerk. Bolt to lock door was also broken.

Helpful?
D
Dan
Verified booking
Standard Room
Stayed in Sep 28, 2025

"Cheap place to crash"

4.0

The staff was great, my room was muggy (even at low temps) and smelled like an ash tray. There was stains and stuff on the wall. The front desk people were very friendly.

Helpful?
D
Deserah
Verified booking
family_with_children
Standard Room
Stayed in Sep 25, 2025

"Exceptional"

10.0

Cool

Helpful?
M
Melissa
Verified booking
Standard Room
Stayed in Sep 23, 2025

"Good"

4.0

While our room was clean, the hallway and dining area were not. We had no towels in our room when we arrived. We requested towels for 3 guests on our way to dinner. When we got back we had towels for 2. Had to go get additional towels (which was not quick). Check in took about 15 minutes. FYI: no steps for the second floor. This is fine for us but for some with luggage or health issues, I suppose this could be an issue.

Helpful?
G
Gordon
Verified booking
family
Standard Room
Stayed in Sep 22, 2025

"Excellent"

8.0

The staff was friendly,and our room was clean.The property seem a little runned down.

Helpful?
J
James
Verified booking
Standard Room
Stayed in Sep 21, 2025

"Good"

2.0

This property is in need of major renovation and I would not stay there again.the curtain was torn, there was a conspicuous hole in the plasterboard. There was supposed to be a continental breakfast from 7:00 am to 9:00 am. There was none!

Helpful?
C
Christopher
Verified booking
partner
Standard Room
Stayed in Sep 21, 2025

"Good"

2.0

The WORST hotel experience I've had in 20+ years. Difficult check in, no one at the fro t desk when we arrived, had to hand over my ID and CC 3x before they could check me in. Entire hotel smelled musty. No elevator. No hot water for my morning shower. Missing light fixture in bathroom. Squealing exhaust fan. No breakfast at 7am, was frantically being brought out by a guy in flip flops. Broken metal lock on the door. Very noisy. Uncomfortable bedding. AWFUL.. STAY ELSEWHERE

Helpful?
Z
Zachery
Verified booking
Standard Room
Stayed in Sep 20, 2025

"Good"

4.0

Continental breakfast had a waffle maker and 5 slices of bread.

Helpful?