1598 Mall Drive, Benton Harbor, Michigan, 49022, Benton Harbor, US
Top Amenities and Features
Enjoy the convenience of a 24-hour fitness center and complimentary Wi-Fi during your stay.
Daily Continental Breakfast
Start your day right with our complimentary continental breakfast served every morning.
Convenient Location
Located just a short drive from various attractions like Lake Michigan and Silver Beach, and in close proximity to Intercare Community Health Network.
Experience comfort and convenience at Quality Inn & Suites!
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Guests highly rate the friendly staff and frequently praise the convenient location.
Good stay. No issues
Room smelled like cigarettes and the fire alarm was broken
Walked in to broken TV remote with TV volume on. Fixed promptly but friendly desk clerk. Bolt to lock door was also broken.
The staff was great, my room was muggy (even at low temps) and smelled like an ash tray. There was stains and stuff on the wall. The front desk people were very friendly.
Cool
While our room was clean, the hallway and dining area were not. We had no towels in our room when we arrived. We requested towels for 3 guests on our way to dinner. When we got back we had towels for 2. Had to go get additional towels (which was not quick). Check in took about 15 minutes. FYI: no steps for the second floor. This is fine for us but for some with luggage or health issues, I suppose this could be an issue.
The staff was friendly,and our room was clean.The property seem a little runned down.
This property is in need of major renovation and I would not stay there again.the curtain was torn, there was a conspicuous hole in the plasterboard. There was supposed to be a continental breakfast from 7:00 am to 9:00 am. There was none!
The WORST hotel experience I've had in 20+ years. Difficult check in, no one at the fro t desk when we arrived, had to hand over my ID and CC 3x before they could check me in. Entire hotel smelled musty. No elevator. No hot water for my morning shower. Missing light fixture in bathroom. Squealing exhaust fan. No breakfast at 7am, was frantically being brought out by a guy in flip flops. Broken metal lock on the door. Very noisy. Uncomfortable bedding. AWFUL.. STAY ELSEWHERE
Continental breakfast had a waffle maker and 5 slices of bread.
