Hampton Inn Perry

Heater went out in middle of night so room was too cold

Initial assigned room heater did not work. The on duty attended was very courteous and immediately assigned us another room. Upon checking out, the on duty attendant declined to provide/print me with a receipt citing she was not allowed to give that information out nor give me a receipt due to me having booked a “Third Party” So my overall experience ended badly.

The staff were very pleasant and did their best to help. However, that is where the positives end with my stay over the last 4 days. We had 2 rooms, and below were the issues. 1. Had to move due to non- working toilet. 2. Had to move again because the door to the room would not open. 3. The other room set off the fire alarm when the heat was turned on. 4. The hair dryer only worked work a short period of time. 5. I confirmed that we were on the schedule for the rooms to be cleaned after the first night. However, when we returned our rooms had not been cleaned. The staff at the front desk stated that they planned to let the manager know, and they did provide a set of clean towels. 6. The garbage was left at the top of the stairs blocking the steps. I moved it off to the side, but it had not been picked up in a day. Overall this is a run down Hampton Inn and one that Hilton should review. As a Diamond member I have seen a lot of Hilton properties, and I do not plan to stay at this hotel again.

Easy to navigate

Not a lot of parking in near entrance and the carpet in our room smelled a little like mildew

Great stay after evacuating hurricane milton

Very helpful staff helping me overcome Expedia problem

Our room smelled so bad of mold, it knocked you in the face as soon as you walked in. We had some friends also stay a few rooms down from us, and their room smelled heavily of mold too.

We love Hampton Inns but this one lacked maintenance, updates and cleaning. It could be one of the best options around if given that attention.