Grand Hyatt São Paulo

The hotel always go beyond my expectations. I was in a trip with family and friends, so we had several rooms booked for this big group. All guests were very happy with their stays. Rooms are large and well maintained. Quiet, although close to busy streets.Friendly staff ready to help you if any issue. Concierge was very good. Rooms and common areas are always clean. The Club Lounge in the 20th floor offers decent breakfast and light dinner and drinks in the late afternoon. But the hotel also have others good restaurants and bar in the reception area, with a good vibe and lively. Definitely, I will return there. It is my second home!

The breakfast

The bed, the mattress was broken, very bad experience. I am very disappointed with this, once I couldn’t sleep well

I stayed at this hotel for 3 nights, on a business trip to South America. Having just arrived from Rio de Janeiro, I was really not impressed with this hotel. The rooms and decor are very tired, sockets falling off the wall etc. The staff, whilst polite, were not exactly friendly. The breakfast, for a 5* hotel, was nothing special and overpriced! The restaurant staff were overwhelmed and I had to wave several times to get a coffee and again for a refill.

Las personas que atienen muy atentas

No realizaron el aseo del dormitorio un día Falta control supervisoras

DA cordialidade de cada funcionário ao grande conforto do quarto, tudo é excelente!

A distância em relação aos meus locais de interesse (pessoal!) foi o único ponto negativo! Se a localização for boa para seu objetivo, é perfeito!!