Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende

Excelencia en servicio!!! Descansas, comes delicioso, y las atenciones muy finas de parte de todo el personal.

Our stay at the Casa de Sierra Nevada, A Belmond Hotel, could not have been nicer. The staff was very attentive to our every need and the accommodations, restaurants and location were superb in every way.

An exceptional property and first class experience. Great dining options at the hotel and nearby. Beautiful pool and rooftop bar with great cocktails and sunsets. The staff were lovely and helpful at all times. Highly recommend.

The hotel is phenomenal, the staff is personable, helpful, and friendly, the rooms are spacious and comfortable, and the location is perfect. We didn't have any complaints. The hotel is pet friendly. I took one of my dogs and the staff pampered her with dog beds, food and water bowls, and bottled water. Every detail was attended to. The vehicle that picked us up at the airport even had what looked like a brand dog bed waiting for her after the long flight. I especially liked the large soaking tub and bath balls. San Miguel de Allende is a walking city so, a long soak was a perfect way to end each day.

No complaints. Our room was spacious and had its own private patio which was beautifully landscaped and quiet. We enjoyed coffee on the patio every morning and, surprisingly, couldn't hear any of the hustle and bustle of the city. I highly recommend the Superior Junior Suite.

Location and concierge staff and very large rooms

Rooms need updating , breakfast understaffed

The rooftop bar is a must-see! The rooms are VERY comfortable and there's good food in the restaurant. the staff are wonderful, mostly bilingual in English, and knowledgable about the area/made great recommendations.

The service was outstanding in all the restaurants. We enjoyed the pool area, so beautiful and peaceful and watching the view of the cathedral and sunset from the rooftop bar was priceless.

Noisy