Candlewood Suites Washington-Dulles Herndon by IHG

the rooms were comfortable, the gym and laundry facility functional.

the carpeted floor was dirty and stinky

PROs- good location , good service , clean rooms CONs- they didn’t have the room I booked ! Came to Herndon and I booked through Expedia . I specifically wanted a kitchenette and 2 beds . Slightly expensive but I went ahead and booked it . The location was good and parking lot was big and was good . Room was near and clean . Bathrooms were ok .. When I went to check in , I was told that they didn’t have the room I booked . I was initially upset but then they gave me 2 rooms next. To each other with 1 bed in each room ! The guy in front desk was helpful even though I didn’t get what I booked . No complimentary breakfast .. not much of amenities . It was an average experience . 3 stars ⭐️ ⭐️⭐️

PROs- good location , good service , clean rooms CONs- they didn’t have the room I booked ! Came to Herndon and I booked through Expedia . I specifically wanted a kitchenette and 2 beds . Slightly expensive but I went ahead and booked it . The location was good and parking lot was big and was good . Room was near and clean . Bathrooms were ok .. When I went to check in , I was told that they didn’t have the room I booked . I was initially upset but then they gave me 2 rooms next. To each other with 1 bed in each room ! The guy in front desk was helpful even though I didn’t get what I booked . No complimentary breakfast .. not much of amenities . It was an average experience . 3 stars ⭐️ ⭐️⭐️

The staff was the best part. They were accommodating , helpful and friendly. My husband was at work while I was having to pack (lots as we have moved from TX so our vehicles are loaded down until we get our camper ) a staff lady and man brought out to my car a few things I was unable to fit on the cart. That impressed me.

I feel that it was not worth what we paid at all. It is dated, the cleanliness could have been better and the beds were super uncomfortable. Maybe take out the huge desk and add a couch instead with smaller table. Lighten the paint to a pale gray and update the fixtures.

Beds are super comfy, AC is a blast. Avneet is new, but super @ handleing the front desk & always super friendly. Harish, Faisal & their team are great. Been here a long time & continue to stay. Stephanie is excellent in her sales position & always friendly & easy to work with.

Nice experience

This is your standard roadside hotel for those traveling from Dulles. It is functional, the staff are nice, and they have a couple of amenities like a nice gym. The rooms are clean and equipped with the basics that you might need.

It just isn't anything special. The decor is dated, the rooms are dark, and the price is very high for what it is - though, I'm not used to traveling in the United States, I understand prices are astronomical in the US especially since inflation, so in that respect, I suppose the high price for the very basic hotel might be par for the course in the US. A word of warning that on the map it looks quite close to Dulles but you can't walk from the airport - you need to drive.

Nice

Nothing