Inn at Lake Washington By OYO I-405

The person at the check-in desk was not very friendly.

I booked this hotel for my daughter and her friend, for a concert they were going to see in Seattle. The hotel was fine, but the night before they checked in, we got a phone call stating that they had over booked, and the only option was to move them from the room we booked weeks prior with 2 queen beds, to a single, double bed room. This was not ideal because as I stated, the 2 friends were traveling together (not a couple), but they there for a concert, and trying to find another hotel hours before check-in would have been extremely difficult. We were also told they could “talk to the manager about getting the incremental cost of room rate difference back”, so we agreed. As it turns out, the hotel was not willing to do this, and were forced to pay for a room they never stayed in. The manager saw that they were 2 easily intimidated, very young women who were not going to push back, and told them that it was too bad, that they agreed to the smaller room. It was very deceitful, and extremely disappointing. These kind of proprietors do not belong in the hospitality industry (or any industry for that matter).

Would of been nice if pool was open They are very clean even given the age of it

Convenience to going south or north in the area

Photos absolutely do not match the current state of the room we were given as it was in disrepair. Tub leaking and damaged. Facade of cabinetry completely missing. Pool closed. Vending Machines out of order. Garbage in the parking lot. Traveling with teens and we ended up just driving 3 hours back home instead of staying over.

It was just fine

It was a comfortable hotel and pretty quiet. I will stay here again.

The room was average for the most part, but the 100-dollar deposit is a scam if you leave anything dirty that can be washed. I am a toddler mom, and can verify that it doesn't take the whole deposit to replace sheets that absolutely can be washed. I wouldn't recommend this property because I would assume this deposit would be for more extreme cases. It says a lot when the deposit is more than the actual cost for the room per night. I had stayed in a different place the following nights and had no issue.

Property cancelled my booking the day before my stay because they overbooked their hotel. They also said their way of refunding was down at the moment so I had to find a different hotel with 1 day notice and don’t get my money back. Still working with my bank to try to get my money back almost a month later after they didn’t respond to my message through the booking website. Definitely wouldn’t book here again.

With one exception, unfriendly front desk. No notice except a sign that wasn’t referenced at check-in - about air quality alert testing that started at 8:00 AM - and I wasn’t checking out until 11:00. Intolerable! Oye and Expedia should have notified at booking - in which case I would have found someplace better - which wouldn’t be hard! Also, no cups - no nothing in the room. Peeling sections of the bathtub. I could go on and on. I’ll never stay there again - and I’ll avoid OYE properties as well. Ugh…