Wingate by Wyndham Steubenville

Drapes didn’t close. Staff friendly

The room was is horrible shape - The room only had half of the curtains so we could not cover the window fully to sleep; the television did not work properly - only two channels would tune in, the telephone did not work so we could not call for assistance with the television, and the bathroom door strangely had a self-closing mechanism installed so when you entered the bathroom the door would hit you if you are not careful. When notifying the staff they offered no apology or solution except the change rooms with no guarantee another room would have similar problems. In fact, the front desk told me to hit the "red reset" button on the TV and she said occasionally guests could resolve the TV issue this way - after 10 minutes of wasting our time, we determined the TV had no such button. Clearly, the TV issue was pervasive and had not been addressed. Likewise, the icemaker was not working either we were told - come to find out it had even been removed from our floor so clearly maintaining the properly in any fashion was NOT a priority.

Filty rooms. I wiped the door handles and my wipe was nasty. By the time I finished cleaning the remote and light switches it was black. The floors were grimy. The tub was so nasty, we had to put the bath rug inside it to stand on it. AND there was no housecleaning. You had to go to the front desk for fresh towels. If it was earlier and rooms nearby avaliable, we would have switched hotels and eaten the money we put down. The fitness room closed for renovation. No ice machines avaliable. We were able to get a "bag" of ice. One per day with enough to fill our travel cups. The evening desk clerk was very rude. The dining attendant was more concerned about smoking her cigarettes, 3 in 45 minutes. Thankfully the other desk clerk was quite nice. Even the outside was was in need of care. Sure wish the reviews were posted earlier for this place. Certainly not worth the small savings.

Very good

This was quite literally the most disgusting hotel property i have ever seen. It does a disservice to the brand name. The parking lot was in need of repair, the lobby and room smelled badly, carpets were deplorable. Walked into room to find one bed was visibly lower than the other. Discovered the base under it was broken. So we were given a room with a broken bed even though they were nearly empty by the number of cars parked in the lot (less than 10 cars). Killed a bug iwithin 5 minutes of entering. Surfaces was visible not cleaned. We left without staying and the hotel refused to refund me. The property needs to be closed down. It is unfit for anyone. Drive to Weirton and stay somewhere santitary and with a functional bed.

Was kind of run down and areas were blocked off for construction? There was no staff working at night which could be a serious issue. Definitely not worth the money spent.

Easy check in; good breakfast selection; clean room

1. Cleanliness: After my shower in the morning, I walked back into the room in my bare feet and sat down on the bed and my feet were filthy, despite having *just* showered. 2. We were on the 1st floor and we could not shut the curtains. There were only sheers over the window itself and a bright spotlight just outside the room/window. I had to clip the curtains with a binder clip to block out the light AND so that no one could see in. I wanted to report these items to them on the way out, but there was not a soul to be found at the front desk. The room was comfortable aside from those things, but I'm not sure I'd go back.

No cups in the room and no ice machine anywhere!

Room was in need of a good cleaning