Grand Mercure Puka Park Resort

Television not easy to use Staff great

Quiet, private and peaceful. A spacious room located among trees and forest setting.

All good

No room service on a Sunday was a bummer specially as the weather was really bad and no room service was really inconvenient

I had an amazing solo getaway. The staff were lovely and really helpful. They let me check in early which was a nice surprise. I particularly enjoyed the heated pool and spa and the close proximity to the beach and pauanui hike. The staff also showed genuine care and told me to be careful on my way down from the hike as it can be slippery when wet. I would definitely come again

Nice setting with cabins sited in a bush location.

This beautiful resort hotel is perfect to get away and relax .we stayed for 4 nights and in a chalet and was so peaceful we had everything we needed in there , and the bed was really comfortable .staff at this hotel were brilliant .the restaurant was so good we had our event meals there the whom Le stay.break Fast also was really nice with lots of choice . We will definitely stay there again when in the Coromandel

Everything was good. Front office girls were great!

This was a terrific getaway for a mid-winter break. The Tawa Hut chalet we stayed in was set amongst the bush and had recently been very nicely refurbished. We enjoyed happy hour each night in the lounge and then a superb dinner in the Miha Restaurant. Everyone we interacted with was extremely pleasant. A good gateway to explore Coromandel.

We had an absolutely wonderful stay at this very unique special hotel. The staff are all 6 star as they as they are so very friendly and you are really made to feel welcome. We really appreciated the upgrade to a very nice room due to my Accor Diamond membership along with the local treats in our room which was an excellent idea ! We had a nice hand written welcome note from Andrew the GM who also made him self known which was nice. They say success comes from the top and Andrew and his team are an example of this as every aspect of this Hotel is right up there with the best Accor Hotel in New Zealand. We had a top notch Dinner at the Restaurant and we would highly recommend. We also had great service from Zac who took our drink order promptly and gave us a very nice table by the fire and went the extra mile and reserved the same table for us the next morning for breakfast. Thank you everyone for a short but amazing stay, you're the best !