Comfort Inn & Suites San Francisco Airport North

breakfast,bed

tv didn´t work, phone didn´t work, maintanence came 3 times still nothing.

This property is in a great, central location! It was very clean and the bed was incredibly comfortable! The staff was kind and helpful and we didn’t feel hounded for housekeeping at all! There was a fridge and a microwave, which for us is ALWAYS A PLUS!

There were a couple of issues with our stay, one of them not the control of the hotel, but rather that SF just is known for this. That issue being that there was black mold in the room, on top of the air conditioner, below the window seal. Again, the hotel has no control over how that grows due to the constant humidity, etc. However, I do believe that it should be cleaned up a bit. I was VERY allergic to it durning my stay and had MASSIVE sneezing fits over and over again, which made it difficult for all of us to sleep. Second, my issue was that it was a little bit pricey. Granted, it is near the airport and there are probably hotels that are way more expensive, but we paid $700 for 4 nights and I just think that’s a bit steep. I do appreciate that it included breakfast, but even then, what they serve does not compensate for the price of the room per night. I do understand that with inflation, businesses still have to run, so that makes sense. Lastly, the tv in our room barely worked. It had static and the “90’s lines” and some of the channels had no volume, while the other ones were really loud. Again, something that can be easily fixed and would probably not bother another person who doesn’t have OCD!

The free shuttle was a total disappointment. We were told pick up at airport was at 8:10pm. Had to call again NO SHUTTLE. Was told they had to get gas. Was 25 minutes after pickup time. Shuttle was over full and 10 to 15 passengers had to stand. Shuttle circled airport 2 or 3 times. Got to hotel VERY late. I suggest taking an Uber and NOT hotel shuttle.