Comfort Inn & Suites San Francisco Airport North

Staff was great.

No working shower.

I am a travel blogger with 3 millions followers on instagram (vvicmcelroyy) I travel to San Francisco almost every months and choose to stay this hotel. This is my favorite hotel in San Francisco that convenient close to SFO, free breakfast, free shuttle to airport and Caltrain station next to hotel. The front desk so nice and kind with me except her. I choose to stay this hotel since 2023 I never see her before. she so rude. this is happened on 27 September 2025 at 4:20 pm, I was checking in. I just ask to stay at the building close to lobby because this hotel has many buildings and some buildings too far. The reason I ask for because I am a women travel alone and this hotel no security at night time. every times I came to check in with other front desk they have no problem and let me stay in the building I request. they always nice and kind but except this women. I never see her before. After I requested she upset and rude. I was very disappointed. If hotel manager can read this message. This woman make your hotel like 1 star But I still keep go to stay in your hotel in next time. But I afraid to see her again. She is a one bad things in your hotel. I love other front desk except her.

Gentleman that checked us in was very helpful and efficient. long day of travel, all you want to do is just get to your room.

Our room was very clean and comfortable. The staff was excellent! The Caltrain station was right across the street so it was very easy to go into the city when we wanted to.

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Booked this place on a bit of a budget run for a weekend trip, i'm still afraid of driving in to SF with all the high crime rate so i like staying a bit out. Initially the photo's were vibrant and looked up to date, however the condition of the hotel is not as it appears in the photos. It looks kind of worn out and kind of ghetto. Luckily the staff is very nice and welcoming and we were only there nights(still kind of sketch). I would say you get what you pay for, but the pictures are a bit deceiving, but it's SF no place is safe yet

There were no shopping nearby at all. Rooms were not clean. We found spiders on the bed.

Limited breakfast items available, pastries and juice

The property was decent. The neighborhood was quiet.The staff was friendly and helpful. Rooms were clean with plenty of parking available. Convenient to freeways.