Holiday Inn Express Hotel & Suites Waterford by IHG

The property is under construction there is dust everywhere and all facilities in hotel are closed ie pool fitness center etc

Everything above and they didn’t serve us breakfast

Unfortunately, we didn’t know the hotel was under renovation when we booked our stay. So, continental breakfast was not as it should have been (i.e., no freshly cooked foods such as eggs, sausage, etc.) They did warm up cinnamon rolls and offer breads/bagels that could be toasted. The pool was not an option. My daughter was very bummed, as this was something she was looking forward to on our trip. Unrelated to the renovations, our room had ants very bad. Minutes after a piece of food fell on the floor, ants were moving the tiny piece of food. They were all over in the bathroom. Also, no one came in to clean up the room while we were gone for the day. The beds were comfortable.

Bathroom toilet was dirty around the screws that hold the seat

Clean rooms Comfy bed

Construction in hotel. Limited breakfast. Only two bath towels in room for four occupants. We did know that the pool would be closed. Traffic noise too loud.

They are under renovations in the lobby but we were still able to have what we wanted for a quick breakfast. Our room had been renovated and was lovely. Had a nice chat with the desk clerk and breakfast lady this morning.

The renovated room was great. Very comfortable and stylish with all the amenities I needed.

They are still renovating the front office and breakfast area, and the pool was closed.

Good experience. Bathroom shower needs to be updated!!! Water leaking out & big puddle on the floor.

The room had been redecorated nicely.

The hotel was under construction with tarps and plastic hanging everywhere. Elevators had masking tape on floor buttons causing much confusion. The breakfast was a grab and go because the dining area was under construction and the food was set up in the lobby. All of this came as a surprise. We were not informed of the o going work when the reservation was made. A disappointing visit.

Convenient location close to stores and restaurants.