Metropolitan Palace

Maintenance issues and very weak “free” internet, however “most@ of the staff is very polite.

The best hotel in Beirut. Staff was very professional, welcoming. The Hotel is big, luxurious, clean, and you also have access to facilities at the Hilton Habtoor across the street. Breakfast is very tasty, and includes a vast variety of food and choices. The room was spacious, clean, bed was comfortable, and we had a very nice view of Beirut too. A big mall is also across the street. The hotel is very centrally located. It was a perfect stay. I strongly recommend the Hilton Metropolitan and will certainly be back.

It was for a wedding of a family memeber.. services were amazing.. breakfast did have a bit of variety.. but not much.. but it was delicious .. room service was quick.. overall.. a good experience .. will come again

Short stay in between a trip to Rome. Very consistent with the Hilton standard. House keeping arrives quite early so be sure to put up the DND sign if you fancy a sleep in. Room service is quite expensive but overall great place to stay.

I loved the hotel staff, their breakfast was delicious and the beds very comfortable. The rooms are spacious but have carpet and they are not very modern. I would still they there again because of the outstanding service we received from the staff. We paid for the business lounge and used it often. The views from there are amazing!

It has been a while since my stay, however I found the general attitude of the staff at this Hilton unpleasant, which is unusual for a Hilton (as a diamond member), as well as the hotel being rather dated. There are far better hotels and friendlier staff at better prices. I won't stay there any more even if I am a loyalty member.

arrived to check in and the staff was nice yet he gave us a dirty room with stains on floor but after complaining he changed the room Wifi was terrible and no connection most of the time i requested more towels to be provided yet same number of towels were given after checkout i had an urgent requirement for internet access and when i asked the receptionist for a 2 minute access she refused and did not even bother to help i was not happy with check in and room so i gave the feed back to expedia so usually i get a call from the hotel for feedback yet no one contacted me during my 6 days stay

nice experience,excelent breakfast,servicies,hotel amenities,clean and personal very nice...

Concierge service was disappointing. Hotel staff was unfamiliar with Beirut attractions and tours. Guest Services was typically unresponsive and unhelpful. Room service was supposed to be offered 24/7, but was actually only available during certain hours. Not as close to the downtown as description suggests. Taxis were very expensive. The WiFi connectivity was inconsistent and often unavailable. Breakfast buffet and housekeeping services were OK. Would recommend staying at the Hilton Grand across the street instead.

The room was not clean and when we ask them to clean the room or remove used cup. They will take more than 3 hours to do