Hilton Garden Inn Anchorage

The only downside to our visit was the bed. Too hard for me and made my back hurt. Otherwise, very nice

The shuttle driver was the best, he had to load our heavy bags and heavy moose antlers and smiled the whole time. The people at the front desk are very helpful and friendly. The room was clean and had coffee and tea available.

we stay in LOTS of hotels, mid to high price range ours was a 2 queen rm this hilton is similar to others but details are all better, maybe really new: >the shower was the best i've used in a long time (functional, hot, not slippery, very clean, etc) not a small thing for travelers >decor is generic but much more tasteful than most chains >plenty of plugs, wifi good enough for us (10) >plenty of space, drawers, etc for longer stay >it's dog friendly, but they put dogs on bottom floor, so no allergy problem upstairs >staff gracious (very important) and competent

absolutely not going back here. frontdesk are worse. no costumer service ability. we came there to celebrate my daughter birthday. on of our guest accidentally stain the linen because of she suddenly have a period. the stain is very small and charge us $100 for that.

The hotel lobby was clean, modern and attractive. Room was very nice and the beds were comfortable. Coffee make in room. Pool and spa were closed but there was no mention of this on the hotel website. This was one of the features that prompted us to make a reservation there. The manager did say we could use the pool at the nextdoor Homewood Suites but that was kind of far to walk in wet clothes. Biggest issue was noise. We were in Room 338 and directly above the large HVAC unit on the roof of the Lobby. This ran at a high pitch al night long. Couple this with the road noise from C Street and it resulted in a very poor nights sleep.

Good communication breakfast was available for a price.

Per Expedia there was a pool and breakfast which there was not.

Convenient to UAA

Sometimes loud

Had an issue with cleaning our room but it was taken care of immediately Kitchen staff were great! Overall it was a good week long stay!