InTown Suites Extended Stay Birmingham AL - Lakeshore Parkway

The attendant William was very professional and presidential throughout the entire check-in and check out process. He physically verified that the room was clean and comfortable before he gave me the room keys. He displayed excellent customer service.

The alarm kept goiing off in the room next door. The guy in that room was so high on whatever that he couldnt hear it. I stayed 7 days. Within those 7..I had to call the front desk. To come knock on his door.literally kicking it to awakin the man. The alarm went of for hours.in the a.m and starting at 9 in the evening. Tried to het moved and I was told no abail...then called Hotels.com and got a free nite to use after 3 daus of checkout. Total disapoimtmemt. Hou pay to relax and cant relax

The room my traveling companions were in was extremely loud and they were unable to rest. And called the office several times but no matter what was said it didn't get better until the manager changed their room then they were able to rest the last two nights.

It was fair. 1st five nights was exstreamly noisey the guest were loud next door and above making it impossible to sleep at night or relax during the day. But when I spoke to management we were given a different room and that kindness made up for it. The other room I stayed in had no such problems.

The hotel rooms smelled like stale Smoke. The elevator was very creepy and got stuck between floors. The staff was not very friendly. They said when I booked they excepted Animals then when I checked in they don't. But after staying 2 nights 60 percent of the residents had pets.

It was nice in the inside, had a good time there just stinks outside.

the property smelled like sewage

the room comes equipped with a full kitchenette minus dishes, pans, cups, silverware. The room has a queen size bed that is the size of a full size bed. the bathroom has 2 towels and 2 rags. You must laundry your own towels and rags. Toilet paper is not supplied. House keeping comes once a week if they feel like it. All non smoking rooms come with burnt everything and a wonderful smoke smell. This truly helps the aroma coming from the sewage plant across the street. Do not show up past 7. I called ahead to let them know I would be late and was politely informed this would not be a issue. All I had to do was call the number on the door and I would be assisted. 2.5 hours after I arrived someone finally came to help me. The tv does have a decent selection of stations and if you cant find anything on all you have to do is step out side. The drunks the hang out nightly are entertaining, every other night someone will OD and be rushed to the ER, the continuous domestic violence is a bit of a disappointment. The absolute best thing about this place is the exit drive.

A great value for sure. I got a great deal and all was fine as expected. I will stay there again.

Quick and easy check-in.