InTown Suites Extended Stay Houston TX - Greenspoint

Roaches

The staff was nice and friendly but the property was in need of upkeep. There were cockroaches in the room and I was unable to sleep after seeing one in my bed near the pillow. It was so late and we were too tired to ask for a room change after having already unpacked and driven for a long distance.

Furniture outdated. Room floor was bit dirty. Good variety of things channels

I thought it was a suite. Not a garbage bin. A/C nice and cold though. Could of had more options in the bathroom.

It was ok for just hanging out and if you need a place to lay your head for a lil bit it have kitchenette so you can cook

Hotel is not a good hote to stay. Rooms are roaches and u can't really sleep because u have the all in bed with u

The staff was rude and I had paid for the room online at 11:30pm and wasn't allowed in the room till 3pm. They also said my service animal was not really serviced because it was done online. But my dog has a service number and a vest

Cheapticket charged me 289 EXTRA dollars if I don't use this service!! I would have stopped by this office which is much cheaper than this cheapticket online! I am not very happy! This hotel is noisy. the people are standing, chatting loud, smoking on the corner where I am staying the room. The kids are playing aloud on the stairs and a lot of "shaking" on the wall. it is right on the wall where I am staying. And people step down the stairs wake me up every morning! I smell the weed from my restroom which I believe from upstairs. It took staff about 2 hours to fix the door card. I had to stuck in the room waiting to get a card before I get out.

The hotel isnt that bad & Carlos was very accommodating but ... its roach infested ... big turn off for me.

The room had bad smell from cigarette or hemp, bath tub water's leaking and water run all the time, sink too lose, bed warp.