InTown Suites Extended Stay Atlanta GA - Duluth

This hotel is filthy and run down, as my family and I found out that all The InTown Suites are usually half way houses, our linen was stained on the bed, hotel staff were not friendly, there was nothing good about this hotel at all, no maid service to clean rooms, our room was dingy, bathroom was dirty. Dog barking in room next door all night, bad odor in the hallway, elevators haven't been inspected in over two years. This place needs to be removed form your Hotel list

Likes: ⏺️Kitchens are always a cool addition to any room. ⏺️Front Desk Rep was kind and helpful. ⏺️Beds were large and comfortable. Dislikes: ⏺️Not being able to reach the front desk because of phone issues. ⏺️ Housekeeping with a little more effort could have provided us with a clean tub. ⏺️Had to purchase bleach to whiten the tub for use. ⏺️Guest aren't allowed change of towels unless they are doing extended stay for a week or more. 🤔 ⏺️Did not bother to ask about change of bedding. A person could have a bed wetter and have to just deal with it. ⏺️The door locks didn't feel secure at all.

They were very nice and smell s very clean. Thank you

When I arrived the desk clerk was arguing with the handyman and saying how overbooked they were. She asked him if room 101”still had that smell in it”. He said no and she gave me the key. The smell WAS still in it. The room they gave me had a/c that didn’t work, a sink that wouldn’t drain and towels like sandpaper. People were milling around in the hallways and outside. There were no decent places to eat nearby. Pass this one up!

No iron. No daily housekeeper. Key didn't work. Went back in fourth to front desk to have key activated 5 times

Worst experience at a hotel ever. I booked a studio suite, and was given a room with a full size bed on what looked like an army cot. Kitchen sink was dirty, the refrigerator wouldn't close do to built up ice, nada the room smelled of cigars.......

My bathroom light didnt work the whole time i was there. I brought this to their attention on 3 different occassions and nothing was done. Staff barged into my room on 2 separate occassions due to their clerical mistakes. The 1st room i went to didnt even have a bed setup. Im not just speaking of no sheets, no pillow cases... the matress was leaning on the wall!!!! The 2nd room had the bathroom light issue, getting barged in on, the door wouldnt lock properly....smh. Poor in every way, form, or fashion

This place should be closed down. The room had a blood stain in the carpet, the people there in other rooms were loud. The room was also very old looking, and had a horrible smell. I would not recommend anyone to stay at this dump.

It was comfortable. Other than the strong smell of smoke

It was a really run down property. There were bugs in the room and it smelled of smoke even though it was a non smoking room. There was also quite a bit of pot use and the halls were super smelly. I know they cannot control the customers, but I do not want to be around that.