InTown Suites Extended Stay Chesapeake VA - I-64 Crossways Blvd

The property was renovated since our last stay here and our room was very nice. The hotel is centrally located and the staff, especially Keisha at the Front Desk, went out of her way to facilitate our reservation. She is friendly and very professional. This hotel is much improved from our last stay.

It is nice and comfortable. I am glad that I'm on the first floor.

Worst stay ever. The stove didn’t work The door didn’t close properly. The sheets were never cleaned. I told management they didn’t care. Worst stay ever. I had to double bolt the door just to get it semi closed which left the room freezing. The freezer didn’t work so most of my food spoiled. This needs to be removed from hotels.com

Extended stay. Place was quiet but not so clean. Staff friendly

The pictures showed more closet space as we have a lot of stuff. I don't know if I just didn't read the fine print or what but they also don't supply towels or toilet papergttttyy

For the cheapest available hotel with a stove top and full size fridge the stay was okay. The staff were nice, friendly, and helpful which was probably the best part of the stay, however, that's pretty much where it ends. The room was very outdated which, once again, for the cheapest available hotel is fine. Underneath the sink and the bed cover smelled like cat pee. Which was whatever, I just didn't open the cabinet underneath the sink and exchanged the bed cover for a new one at the front desk. There were an alarming amount of things missing from the room that I feel like are just givens when staying at a hotel with a small kitchen. Some of those things are, a closet with a door on it, a safe, a hair dryer, no actual blanket on the bed just a bed cover, pots, pans, dishes, silverware, paper towels, tissue paper, coffee maker, a desk, and an alarm clock. All The things I just listed the room DID NOT have so don't be expecting any of that if you stay. They also will NOT wash or give you new towels, nor will they give you new toilet paper if you run out. That stuff is on you. Their office is also only open from 11 a.m. to 7 p.m. so if you have any issues, or want to check in/check out, you have to call a staff member who I guess is living at the hotel. So, like I mentioned, if you are looking for a room on a budget and are willing to give up this things I mentioned, this place is fine.

The staff was rude! They don’t follow any requests the manager was rude!

Great

The staff is very friendly and the location is perfect.

The place isn't bad for what it costs. It's the cheapest place in the city.