InTown Suites Extended Stay Atlanta GA - Suwanee

Not clean and a lot of cockroaches

When I got to the property, they deducted $50.00 from me accounted then asked for a $500.00 deposit. The proceeded to tell me that I needed to stay for a minimum of 7 days when I booked for 2 and 1/2 on Expedia. The front desk staff 2 girls were seemingly suspicious. They told me to check the room out first. Where they had three men loitering in the back. The room is run down and rugged. The other front desk staff said why are we letting people we dont know walk around the area. She then said to the other staff I dont know looked at me weird when I returned and then wanted to collect my $500.00. I had to go to motel 6 around the corner. She never reimbursed my charge.

The rooms are roach infested. I paid for a week and left the next day, they wouldn’t give me a refund either.

The room was very old musty & mildew smelling. Tub/Toilet dirt stains. Shower rod coming out of the wall on right side. Bathroom exhaust fan so loud with knocking noise. It was so clogged up and falling from ceiling that the plaster fell all over the place. Had to let front desk know everything going on. They said they would let maintenance know. No one ever showed up. That place needs to be cleaned, sanitized & updated.

It felt like an apartment, like home.

The stairs