Super 8 by Wyndham Roseville/Detroit Area

I paid ahead for extended stay and didn't check in until about 6 am, hung do not disturb sign on door, but they were knocking on my door at 11:00 am anyway! Desk staff was great though

When I checked in to a Super 8 motel in Rosevill I was told of a fifty dollar fee that I wasn't told about when I resvered my room online. Debbie asked for my licenese and fifty dollars which would be returned to me when I checked out the next day. So I gave her a fifty dollar bill. The next morning when I checked out there was no money to be returned to me. So I asked when could I speak to her manager.Debbie said he would be in at 2pm . I got there after 2pm and spoke to her then I asked if the tape could be looked at. The she said her manager would be in the next day in the morning. I called three times and spoke to Debbie she said her manage looked at the tape and said he could see a drivers license and a credit card. Now I never used my credit card at all so how could he see it if It wasn't there. and the room smelled musty had to open a window for a little while.I will never sleep at Super 8 again and will pass what happened to others. so it won't happen to them.

Saw staff taking the used samples of shampoo cond etc and filling up to make them full and wiping with a cloth

Our stay was short but comfortable. We had decided to stay a second night which I booked through the hotel itself. When we checked in, I was told we needed to check out the next morning and check back in immediately. The next morning I forgot completely that I was to do that. Debbie, the assistant manager went to bat for us and told the manager we would surely be back. She took a lot of heat for us and I really appreciate it. We could have gotten back to the hotel that night to find our stuff out on the street, but no, Debbie took care that that didn't happen. Thank-you again Debbie.

Hotel was staffed by wonderful people, breakfast was so-so but coffee was hot and other customers were nice. Will not book through Hotels.com again, found out I could have gotten better rate dealing with hotel directly.

This is a 2 star hotel as described in the other reviews. It needs an upgrade for sure. Breakfast is very limited no fresh fruits or dairy. Lighting is very poor hotel hallways and rooms needed more light. Staff were nice no complaints. For a clean place to sleep it works. Hotel and rooms smelled of smoke even though it is all non-smoking hotel. You won't find flat screens or HD TV's at this place.

The Hotel workers were extremely helpful and caring. I had to stay here for a surgery I had and all the workers we encountered ask me everyday how I was feeling. Also, the price is extremely well. No other hotel came close to competing with the price. Would definitely stay here again.

Poor conditions: RM 110 has Bed Bugs. I had to throw away and clean 200 worth of merchandise, no kidding! Very Dissatisfied.

We were checked in with out any problems, the clerk was great. Day 2 I asked for extra pillows, we only had 2 standard per bed and no seating. Instead of pillows I received harrassment. I was then harrassed over my family visiting me and my kids in the room and continually watched as people came and went from my room. They even removed the only chair in the room and placed it in the hall by the elevator for my remaining time there. I stayed 4 nights and wished I had gone to the hotel across the street instead. I will never stay at this hotel again and urge you to find a different place to go. There are plenty of hotels in the area that will take better care of your needs. Service, cleanliness, and comfort was beyond desirable. Thank you hotel.com for taking care of me during this horrible stay over Christmas.

Checkin was great. The employee was very helpful and friendly. Was just using this hotel as a place to sleep. Room was old but clean. Great price!