Akaza Hotel Richmond

Only 1 ice machine for the whole hotel that's in the lobby the lobby smells like a bathroom it's run down the elevators are very sketchy barely work the room it self wasn't bad but they give tiny pillows look like couch pillows only saw 2 people working no cleaning stuff nothing at all you have to take out your own trash or you get a 250 fine this should be like a 40 dollar a night hotel at max dont recommend to anyone

The elevator was out of service and the second elevator was unsafe to use! Very fearful of being stuck due to the constant rocking form side to side and should've been serviced by an elevator repair company!

This hotel could use an upgrade. The crazy thing is the lobby area and front desk and outside looks very creepy and unkempt but the bedroom was actually okay. The bathroom didn't look like a Motel 6 bathroom.

So, my main reason for picking this place a price point. Even at $75 am night or something like that I would expect clean sheets. No. No clean sheets here, you could clearly see urine stains in the sheets. Ew. The bath towels smelled like dirty laundry. And what really bothered me is thi place is hardly a hotel, it's more less a homeless shelter. Atleast on my level you could hear EVERYONE! And it's noises that you don't need your kids hearing either. The elevator barley worked, and the other one was taped of with a "wet floor" sign in front of it. The main manager was the only good thing about that place. When I checked in I requested a room overlooking the parking lot to keep an eye on my car. The afternoon / night worker, when I checked in responded with "no we can't put yo there, we don't want to run the A/C with the sun coming in. What! At that point I wasn't going to even argue after driving a full day. And the thing that really made me mad was later on that night you could see the side I requested to be on had several lights on and movements / people in. And finally, that place needs to be shut down, it's clearly someone money laundering business and the room cleaning service is clearly ran by one of the homeless people that live there.

I stayed at this hotel in the past under other names. It has potential to be excellent. It needs upgrades.

Front desk was the only good thing about the hotel. The gentleman was very friendly. After that everything goes down hill. After getting my room keys, I get on the elevator which smelled like feet and cigarettes. Upon arrival in the room, I discovered that there was make up on the pillows, sheets and comforter. BLOOD was Also on the comforter also. The carpet in the room was disgusting! The towels were stiff! Did not receive a new roll of toilet paper! I also had to take my trash to the dumpster. This is by far the most inconvenient hotel I've stayed in. Never staying here again! Please do yourself a favor and book somewhere else.

I had troubles booking on app.Called and spoke to rep who referred me here,said only available.it had gotten late and I needed a room.Rep was nice but room/hotel was disgusting.Inadequate parking,smelly,dirty,carpet had ripples,no water in pool,air unit barely ran in both rooms,asked for wash cloth since I did not have one-never received after requesting twice,room phone did not work I had to go to front desk where you had to wait forever for help. This at $114 is over priced and I felt ripped off. This hotel is disgusting with extremely poor customer service and amenities. I should be refunded or receive a complimentary booking somewhere else. This was the worst IG ever stayed.

Good experience for the money. My husband and I just wanted a quick, inexpensive weekend getaway, it this hotel worked out fine.

I booked this hotel thinking it was in a different location but it turned out convenient to food and transport. Just off I-95 and I-64. Excellent value for money. Showing some wear and tear but everything important was in good working condition. I had no problems at all. Room was nicer than the one we paid more for in Virginia Beach a few days before. No problems with noise or other guests. And not only do you get a Gideons in your room. You get a Bhagavad Gita! Loved that little touch.

The stay was ok for the money. Front desk clerk very helpful making sure I liked the room before swiping my card