Comfort Inn & Suites Rapid City near Mt Rushmore

We had a suite which included a separate bedroom and we had a spa tub. Exactly what we needed. Very relaxing. Excellent staff.

We came with a dog. You just need to figure out exactly where to walk your dog. It seems like we had to use a different hotels grass. ☹️

Everything, staff was professional, breakfast was great, view of Blackhills was nice... Close to restaurants the best one is Mill Stone hands down.

Not much...

Everything was good

N/A

Love our check in clerk, Tiffani. Friendly and helpful. Our room was tidy at check in. We enjoyed the breakfast variety. The pool was fun and plenty of towels available. Our only concern: after our 1st night, we did not have any shampoo. By the end of the 2nd night, we were out of conditioner, toliet paper, tissues, and were in need of fresh towels. We requested new conditioner, towels and for the trash to be taken out that morning. The front desk clerk said that the room would not be serviced as we hadn't stayed for 3 nights, yet. The sign adhered to the bathroom mirror said that if we needed anything before that to let the desk know before 11 a.m., which we did. Upon evening arrival, we were still out of said supplies and the trash had not been removed. I took out dirty towels and two trash bags to the front desk. Tiffani graciously obtained fresh towels and new trash liners for me. I stopped by the open supply cart room and got the conditioner and toliet paper. We loved the stay overall, but we suggest a bit more attention to service.

Great hotel. The suite to sleep 6 was top notch. King bed and 2 queens, loved it for a family of 6! Fun swim pool area.

I would have rated this a bit higher, but when I put everything together, it isn't a place I'd stay again. I first had my credit card company call me to tell me I had two charges on my card, both for same property and one random charge for 350 or more. We didn't have washcloths in our room, and on the night before we were to leave i noticed there was what appeared to look like mold, but later the manager said it was dirt that came from the shelf under the sink. It was a large area and had been missed in cleaning. When i went to check out the front desk person was overwhelmed and stressed, and said he was on his own getting breakfast ready and managing the front desk and sharing a bunch of personal stuff.