Travelodge by Wyndham Bellmawr

I booked a stay in your Travelodge by Wyndham in Bellmawr to go to my son's swim meet. I do not know the area at all. I booked it because it's close to the pool we were going to be at for the meet. I booked through Expedia, the listing said the reason the price was lower than usual was because the lobby was being renovated, so there would be no breakfast. I was fine with that. The listing didn't say it's a complete dump. There is a list of rules or whatever on the plexiglass at the front desk. One of the lines says how you can't get anything- no towels, no toiletries, etc after 2p. I repeated this back to the front desk clerk as a question because it seemed odd. He said, no, if you really need towels you can get them. We went upstairs to room 207. As soon as we turned the corner to go up the stairs, the strong stench of cigarette smoke hit us in the face. We got to the room, and while it didn't stink, it was FILTHY. The beds looked clean so we stayed, because we had nowhere else to go. I'd already paid when I checked in, so what was I going to do? We'd already driven two and a half hours down there from up by New York City. We were tired and just wanted to go to sleep. The walls had blood or dirt on them. My son said something wet and white was on the floor next to his bed. I looked next to my bed and something gross was on the floor and wall. The bathroom door had dirt on it. The bathroom floor was dirty. The carpet was dirty with what looked like cigarette burns. I noticed on Saturday morning the towels had yellow stains on them. Then I noticed a hair of some sort, that looked like a pubic hair on the phone. This is literally the grossest hotel I've ever been in and that says a lot as I used to travel weekly for business. I could've just dealt with the cigarette stench and even tried to ignore the complete lack of cleanliness. I could've dealt with the fact that I did, indeed, ask for more towels around 11a before we left for the first day of the meet. The guy at the desk said that housekeeping would leave the towels outside my door. We didn't get back until around 6p, where I had to ask the next guy for towels, even though it was after 2p, because no one had ever brought towels. He said he'd have to see if he could "find" some. Find some towels??? It's motel! Why wouldn't they have access to towels?! And it's not my fault that I asked well before 2p and no one brought them. He was able to find two bath towels, both of which were stained. What I refuse to deal with, was the hours long domestic violence situation either next door or downstairs, that escalated ALL EVENING, until after midnight. At one point, I pulled my phone out and recorded some of it, just over three minutes worth, on the Voice Recorder. I sent it to my husband in case anything serious happened. Can you imagine how loud it had to be for me to be able to RECORD IT THROUGH WALLS?? I didn't know what room they were in. We could hear it through both wall sides. They had started earlier, before we left for dinner, but I assumed it would be over by the time we got back. I had left my water in the car and I wanted ice. My son had gone down to the desk, right when we'd first gotten back from dinner, to see if we could get plastic cutlery and I told him to get ice. He said the ice machine didn't work - add that to the list of issues with this property. I wanted to go to the car to at least get my water but this couple started yelling again, and it was getting louder and scarier. I didn't allow my son out of the room, we had to keep the curtains shut, and I had to forego any water. Then, they started again in the morning, some time between 8a-9a. They woke up my son who needed to sleep for his championship meet. It is beyond egregious that we had to be trapped in our room the entire night and I didn't even feel comfortable enough to go out of my room to the car to get water. Finally, when I heard a lull in the fighting after midnight, I ran out, but a guy came out of his room next to me at the same time, and I almost had a heart attack. I had no idea if that was the guy and I didn't want him to know anyone was in the room next door, if indeed, it was him. When I told this all to the clerk at check out, he was nice enough, but he asked me if I tried to call the front desk. First of all, I wasn't touching the disgusting pube phone. Second, I wasn't getting involved in this domestic dispute, I didn't know if they were next door, and I didn't want anyone to know we were hearing this. It was SCARY. I was alone, in a totally foreign place, with my just turned fourteen year old son. I wasn't calling anyone but my husband, who told me just to stay quiet and get out of there the next day as soon as possible.

The listing stated the price was lower than usual because the lobby was being renovated, so there would be no breakfast. It didn't say the price was low because it was a dump. The strong stench of cigarette smoke hit us in the face as we went to our room. We got to the room & it was FILTHY. The beds looked clean so we stayed because we had nowhere else to go. I'd already paid & don't know the area. We'd already driven hours, tired & just wanted to sleep. The walls had blood or dirt on them. Something wet/white on the floor next to my son's bed. Something gross was on the floor/wall next to my bed. The bathroom door had dirt on it. The bathroom floor was dirty. The carpet was dirty with what looked like cigarette burns. I noticed on Saturday morning the towels had yellow stains on them. Then I saw a hair of some sort, like a pubic hair on the phone. This is literally the grossest hotel I've ever been in and that says a lot as I used to travel weekly. The most egregious issue was an hours long domestic violence situation, that escalated ALL EVENING until after midnight/next morning. Screaming at each other. We could hear it all through the walls. I was able to record it. We didn't know where it was coming from so we weren't comfortable leaving the room. I had left our water in the car so we just had to go without. I told the clerk at check out what happened. He just asked why I didn't call the desk. We were afraid to do anything.

It’s not presentable

Put me in a room on a timely matter. Room was very clean.

Worst motel I’ve stayed in….ever. The carpets have blood staines as soon as you walk in. The only thing missing was the CSI crime tape. Absolutely filthy, shoes never removed. RUN from this dump

The sheets were dirty,

The man at the front desk is always friendly and helpful!!!

Met our needs Will visit again if in area

Under transition, room smelled like it was a smoking room prior. Stains on carpet, dusty, and shower leaked.

To start the carpet in the halls were extremely dirty and stained and had a weird smell. The carpet in the room was exactly the same. The room smell like urine and there was a roach on the floor as soon as we entered. We informed the clerk at the desk he was very nice and even offered a refund as there was no way we would stay there.