Renaissance Fort Lauderdale West Hotel

Muy limpio y bien ubicado

Na

Buona posizione ma per il resto da dimenticare

tutto

Dear Management Team, I would like to take a moment to recognize one of your employees, Kendra, for the exceptional service she provided during my recent arrival at the Renaissance Hotel. When I arrived at the front desk, there seemed to be an issue locating my reservation. I had just completed an 11-hour flight and it was already quite late, and I was understandably very tired. Despite the hotel being fully sold out that evening, Kendra remained calm, professional, and incredibly attentive. Instead of simply explaining that there were no rooms available, she took the time to carefully look into the situation and explore possible solutions. I could truly feel that she was personally invested in helping me. After some time and effort, she managed to find a cancellation and was able to provide me with a room. Her kindness, patience, and dedication made a huge difference in what could have been a very stressful situation after such a long journey. Because of her efforts, my arrival experience turned into a very positive one. Please extend my sincere thanks to Kendra for her outstanding guest service. Employees like her truly represent the level of hospitality that guests hope to experience when staying at your property. Kind regards, Judith C

Beautiful and wonderful staff. Perfect location for us. We were going on a cruise the next day.

Nothing. Excellent stay.

Everything was excellent thank you so much

There was nothing too dislike. Thank you so much.

Dichtbij cruiseterminal

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