Renaissance Fort Lauderdale West Hotel

We had a work wonderful visit. Made a pre cruise reservation for two. I chatted with them a day before and they let me know my request for a suite upgrade was confirmed. We arrived very early and they offered to give me a room immediately or we could wait for the suite to be vacated and serviced. We waited for the suite which was ready at 1:30pm. Nice view and balcony over looking the centres lake. The staff was great at check in and especially the Lounge at breakfast and light dinner. Parking is adjacent and plentiful. Our transport consisted of an Avis rental car pick up at MIA, an overnight at the Renaissance, a rental car return at the cruise port Avis and an Avis shuttle ride to terminal 26. We return to Ft Lauderdale in April and will be sure to check out the Renaissance West again!

Writing this review on behalf of my father, Mr. Lee. My parents along with other family members booked a hotel for their stay. When they arrived at the hotel, they realized it wasn’t the one they intended to book. Kendra and Tanyka were both amazing. What would have been a stressful situation, turned into a smooth resolution. They helped waived a cancellation fee, communicate with another hotel and assisted with booking new rooms. Their customer service was immaculate and they went above and beyond for them. Thank you so much! From their daughter - thank you for helping my parents and family. English is not their first language so I appreciate you both going above and beyond!

Beautiful hotel

I wish breakfast was included in the stay the breakfast that was there is basically a continental breakfast nothing out of this world for $23 a person

The hotel was clean, comfortable, and well-located. The room was thoughtfully designed, the bed was comfortable, and everything felt well-maintained. Overall, it was a smooth and pleasant stay, I would happily return.

The only downside was the pillows. They were quite soft, and I wished firmer options were available.

Rating: 10/10 My experience with the Renaissance Marriott agent was top-notch from start to finish. The entire process was smooth with a seamless transition throughout. Communication was clear, timely, and professional, and the agent truly went above and beyond to ensure everything ran smoothly. Every need we had was fully accommodated. Exceptional service all around.

My experience was awesome Kendra laid everything out for me everything the hotel has to offer. Love her enthusiasm and high spirits

Hotel was fine

I had an issue with a guest next door making loud noises and even though security tried to fix the issue, the main purpose of my stay was totally ruin. Nobody from management has contact me since my departure. I consider this unprofessional